Server PM - Part Time

TKO EMPLOYMENT SERVICES DELAWARE LLC; Allentown (Lehigh County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Hotel room discounts

Other supplemental benefits

Job summary

TKO EMPLOYMENT SERVICES DELAWARE LLC is seeking enthusiastic Servers to provide prompt, courteous food and beverage service in a fast-paced environment in Allentown. You will upsell items, maintain a clean dining area, and ensure guests have a superior dining experience.

Ideal candidates have 3+ years of high-volume restaurant serving experience, strong English communication, and a willingness to pitch in and help teammates. Knowledge of MICROS is helpful.

Qualifications

• Provide prompt and courteous food and beverage service.
• Upsell menu items to drive revenue and sales.
• Maintain clean and organized work area during shifts.
• Check IDs and comply with Delaware alcohol laws.

Responsibilities

• Provide prompt and courteous service to guests and take orders.
• Serve food and beverages according to standards.
• Process payments and complete transactions accurately.
• Re-set tables and maintain dining area cleanliness.
• Assist teammates and work as a team to ensure guest satisfaction.

Skills

Upselling

Customer service

Team player

English fluency

Time management

Mathematical skills

MICROS knowledge

3+ years serving experience

Tools

MICROS

Job description

We're seeking enthusiastic individuals to join our team as Servers. As a Server, you'll be responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction. You'll need to be attentive, friendly, and efficient in a fast-paced environment. If you're passionate about hospitality and enjoy working in a dynamic team, we'd love to hear from you. Apply now to become part of our dedicated service team!Team Member Benefits:Hotel Room Discounts across multiple brandsOther Supplemental BenefitsEssential Job Functions:Provide prompt and courteous food & beverage service to guests while maximizing sales volume. Must upsell food and beverage itemsProvide superior table service to guests in accordance with established standardsEnsures customer requests are completed in a courteous manner based on our standards.Maintain clean and organized work area to maximize efficiency and aesthetic standardsInteracts verbally with all guests, creating a service oriented and upbeat atmosphereComplete all payment transactions according to standardComplete all side-work according to standardClean and re-set tables according to standardNotify management of incidents involving excessive alcohol consumption or impaired customers.Responsible for checking IDs of all guests when in question, and not serving guests with no valid ID.Complies with all established F&B standardsMust be able to suspend service to intoxicated individuals in accordance with Delaware lawExecute other duties as assigned by managementMust have strong organizational, time management and mathematical skillsMust be fluent in English and demonstrate an ability to communicate clearly with guests and co-workers.Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.Must have basic knowledge of Beer, Wine and Spirits and be familiar with menu itemsKnowledge of MICROS Helpful, but not required.Maintain a professional appearance and manner at all times.Must demonstrate the ability to upsell and drive revenue.Must have a minimum of 3 years serving experience in a high-volume restaurant or barAbility to exercise judgment in evaluating situations and in making sound decisions.Must have strong interpersonal skills and cordial behaviorFlexible working hoursRequires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouchingMust complete state specific (Delaware) TIPS or Comparable TrainingJob descriptions and responsibilities are subject to change depending on business needs.