Beverage Server - Casino Beverage

Bally's Corporation; Dover (DE); On-site; USD 8,265 - 16,531; Full time

Benefits offered by this job

30 days free DART rides

Delaware commute reimbursements

Job summary

Bally's Corporation in Dover, DE offers night shifts for beverage service. The role includes taking orders, relaying to bartenders, serving guests, handling payments, and ensuring a clean work area.

Applicants must have English proficiency, basic math, and strong customer service skills. Weekend and night availability are required; union guidelines apply and background checks may be needed.

Qualifications

• Must speak, read and write English.
• Must be able to perform basic math calculations.
• Experience in customer service is preferred.
• Must be available to work weekends, holidays, and nights.

Responsibilities

• Takes and prepares beverage orders or relays order to bartender.
• Collects orders, garnishes, trays and serves to guests.
• Computes bills and accepts payments.
• Maintains cleanliness and stock in the service area.
• Provides friendly, timely beverage service.
• Ensures safety and follows policies.

Skills

English proficiency

Math basics

Customer service

Availability for weekends nights

Tools

POS system

Cash handling

Job description

Shift Options

10:00 p.m. to 6:00 a.m. (3 - 4 days a week)

5:00 a.m. to 11:00 a.m. (3 - 4 days a week)

4:00 p.m. to 10:00 p.m. (4 days a week Sun - Wed)

Responsibilities

• Takes and prepares beverage order or relays order to the bartender for preparation if bartender present
• Collects order from bartender, adds appropriate garnish, places on tray, and serves to guests with cocktail napkins
• Computes bill and accepts payment
• Requests identification from customers when legal age is questioned (everyone appearing under 30 years of age)
• Removes empty or dirty glasses and bottles and returns them to the bar or kitchen
• Provides every guest with friendly, courteous and timely beverage service
• Keeps service area stocked with supplies and keeps the work area orderly and clean
• Serves alcoholic and non-alcoholic beverages
• Provides exceptional customer service
• Works safely, following all established safety rules and regulations
• Communicates effectively with co-workers, supervisors and guests
• Follows all relevant policies and procedures
• Performs other duties as assigned

Work Environment

• Union Representation: This position is represented by Unite Here and is subject to the applicable collective bargaining agreement.
• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $6.0/hr +TIPS

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Employment in this position is subject to the terms and conditions of the applicable collective bargaining agreement with Unite Here, including union membership requirements where applicable.
• Must be able to learn the point of sale system and basic guest service standards.
• Must be able to perform basic math calculations.
• Must be able to work weekends, holidays and nights as needed.
• Must be able to successfully pass a background check and receive a license from the DE Lottery.
• Must be able to speak, read and write English.
• ABC Certification.
• DE Service License.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.