Server - Part Time (Ojo Caliente)

Ojo Spa Resorts; Ojo Caliente (NM); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Ojo Spa Resorts is seeking friendly, efficient Servers for our Artesian Restaurant. The primary responsibility is to anticipate guest needs and deliver exceptional service, managing tables, meals, and the overall guest experience.

The role involves front-of-house duties, describing menu items, answering dietary questions, taking orders, serving food and drinks, and ensuring timely service while adhering to safety and sanitation standards. Evening, weekend, and holiday availability are required.

Formación

• Minimum three years of experience as a server in hospitality, fine dining, or farm-to-table environments.
• Ability to communicate clearly and write neatly in English.
• Wamiliar with health and safety standards and guest dietary considerations.

Responsabilidades

• Assist guests in selecting food and beverages by presenting menu and describing items.
• Ensure correct orders are delivered in a timely manner, especially for dietary needs.
• Transmit orders to bar and kitchen and deliver accompaniments promptly and professionally.
• Provide attentive, proactive guest service and manage guest needs throughout the dining experience.
• Handle billing and payments following established policies.
• Adhere to sanitation, safety, and alcohol service regulations.

Conocimientos

Customer service

Communication

Attentive service

Educación

High school diploma or equivalent

Descripción del empleo

Description

We are looking for friendly, efficient Servers to join our Artesian Restaurant!

The most critical role of the Server is to anticipate guests’ needs and fulfill them, managing the table, the meal, and the guest experience to the highest level of quality and service. The Server works in the front of the house preparing tables, describing menu items and responding to questions, eliciting information as to guests’ special dietary needs, taking orders, serving food and drinks, and removing dinnerware from the table in a timely and gracious manner. The Server works in close collaboration with other restaurant staff, follows established health and safety standards, and strives to provide a memorable dining experience.

This job summary is not intended to be all inclusive. The employee may be requested to perform other reasonable related duties as assigned by their supervisor or management.

Responsibilities

• Assist guests in selecting food and beverages by presenting menu, suggesting courses, explaining the chef's specialties, identifying appropriate beverages, anticipating and answering food preparation questions and paying special attention to guests’ dietary requirements
• Ensure that the correct order is delivered to the guest in a timely manner, paying particular attention to orders with special dietary requirements
• Transmit orders to bar and kitchen by recording guests' choices, identifying guests' special dietary needs and any special requests
• Serve orders by picking up and delivering guests' choices from kitchen, delivering accompaniments and condiments from service areas in a quick, efficient and professional manner
• Proactively respond to additional guest requirements by closely monitoring the dining process and inquiring as to guests’ needs
• Collect revenues by totaling charges, issuing bill, accepting payment, delivering bill and payment and returning change or credit card and signature slip to guests as per established revenue handling policies
• Adhere to sanitation and safety policies
• Adhere to alcoholic beverage control policies and regulations

Requirements

• Minimum three years of experience as a server, preferably in hospitality, fine dining, and/or a farm-to-table environment
• High school diploma (or equivalent)
• Valid New Mexico Alcohol Server Permit is required before hire
• Valid New Mexico Food Handler certification required before hire
• Ability to work evenings, weekends, weekdays, and holidays required
• The position requires manual dexterity as well as auditory and visual skills

Personal Skills

• Punctuality and reliability are critical
• Ability to work proactively to ensure the best possible guest experience
• Ability to work effectively in an environment where the pace may vary
• Ability to follow written and oral instructions and procedures
• Ability to write neatly in English

Work Environment

• Front-of-house restaurant setting with frequent guest interaction and close collaboration with restaurant staff
• Variable-paced environment requiring adaptability and attentive service
• Available for evening, weekend, weekday, and holiday shifts
• Prolonged standing for eight or more hours per day, with frequent walking, reaching, bending, and other physical activity
• Ability to stand for eight or more hours per day, sit, reach, lift, bend, kneel, stoop, climb stairs, push and pull items weighing up to 50 pounds

Due to the natural environment at Ojo Spa Resorts, all staff must be comfortable outdoors performing physical activities, and be able to navigate uneven ground, diverse terrain, multiple stairs, and be prepared to work in unpredictable weather conditions.

If you require reasonable accommodation during the application process or to perform the essential functions of this position, please contact the Human Resources Department.

Ojo Spa Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

INDOSRHP