Server Neighborhood Pubs

Pelican Pub & Brewery; Yachats (OR); On-site; USD 21,000 - 25,000; Full time

Job summary

Pelican Brewing Company in Yachats, OR is opening a brand-new Neighborhood Pub and seeking founding team members to deliver memorable guest experiences. As a Neighborhood Pub Server, you will greet guests, take orders, and ensure speedy, accurate service in a lively, beer-forward environment.

Candidates should have FoH experience, be able to handle busy shifts, and maintain knowledge of food and beverages. This position offers a tip-share model and opportunities to grow with our expanding brand.

Qualifications

• Two years of Front of House restaurant experience.
• Cash handling knowledge and experience.
• OLCC Certification and Food Handler’s Certification.
• Professional and positive attitude.
• Knowledge of beer and cocktail programming.
• Able to stand for long shifts and move quickly.
• Nights, weekends, and holidays may be required.

Responsibilities

• Provide exemplary guest service and clear communication with FOH and BOH.
• Greet guests within 1 minute of seating.
• Take orders and deliver food and beverages promptly.
• Maintain knowledge of Pelican menu items and local attractions.
• Resolve complaints and assist other team members.
• Maintain Pelican customer service standards.

Skills

FOH experience

Cash handling

Beer knowledge

Positive attitude

Team player

Education

OLCC Certification

Food Handler’s Certification

Job description

Server Neighborhood Pubs

Pelican Brewing Company Yachats, Oregon, United States

About this position

Description:

We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening. If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life!

Summary of the Position: Neighborhood Pub Server

Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share.

Key Accountabilities:

• Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH.
• Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
• Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift.
• Responsible for greeting guests as they sit down within 1 minute of guests seating themselves.
• Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This is may not be limited to only your assigned section. Being a team player is a must!
• Removes dishes after each course and glasses from tables.
• TEAMWORK is a must!
• Can work in a fast-paced environment and remain calm and agile when faced with challenges.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement.
• Other duties to be assigned as requested
• You may be responsible for working additional position as business needs

Requirements:

Preferred Skills and Experience:

• Two years of Front of House restaurant experience
• Cash handling knowledge and experience
• OLCC Certification and Food Handler’s Certification
• Professional and positive attitude
• Knowledge of beer and cocktail programming
• Physical endurance to move quickly and ability to carry large trays
• Job requires possible nights, weekends, holidays shifts.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Able to work on your feet for at least 8 hours
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
• Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other personnel as needed.

Salary Information

$15.55 - $15.55Hourly Wage