Server - Miller Tavern & Beer Garden

ENT1009ECIL; Arlington (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Miller Tavern & Beer Garden is seeking a server to greet guests, take orders, and deliver beverage and food service with enthusiasm. You will upsell menu items, ensure accuracy in orders, and use the POS system to complete transactions.

The role requires energy, friendliness, and clear communication with both guests and kitchen staff. Qualifications include at least 1 year in a fast-paced venue, fluency in English, and relevant certifications.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue, preferably nightclub environment.
• Must speak fluent English; other languages are a plus.
• Alcohol awareness certification and/or health/food handler card as required by local/state government.

Responsibilities

• Greet guests and take beverage and food orders promptly and professionally.
• Serve cocktails and menu items; upsell when taking orders.
• Maintain energetic, outgoing, and professional demeanor at all times.
• Provide outstanding service with a smile to ensure guest satisfaction.
• Communicate clearly with guests and staff, including kitchen and bar, using the POS system.
• Ensure guests meet minimum age requirements for alcohol, monitor consumption, and advise management as needed.
• Accurately account for all sales and payments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Skills

Fluent English

Customer service

Cash handling

Tools

POS system

Job description

Miller Tavern & Beer Garden offers an unparalleled beer and dining experience for sports fans and visitors to Texas Live!. Guests can enjoy elevated gastro-pub fare with a twist, presented with the opportunity to pair with world-class beers. Featured menu items include Cherry-Glazed Bourbon Bacon, Pimento Cheese Red Potato Skins and Miller’s Fried Chicken with Bacon and Jalapeno Corn Fritters. The venue also features lighter options including Tavern Bowls – perfectly grilled chicken or salmon over citrus-infused quinoa, brown rice, wheat berries, fresh roasted season vegetables and balsamic drizzle.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.