Server, Horse & Plow - (req72212)

Sterling Kohler; Wisconsin; On-site; USD 6,000 - 10,000; Part time

Job summary

Sterling Kohler is seeking a Server for its Horse & Plow restaurant in Kohler, WI. This casual part-time position involves providing exceptional guest service while handling food and beverage orders, maintaining dining standards, and ensuring customer satisfaction.

The ideal candidate will have at least 2 years of server experience and must be Safe Serve certified, as applicable. The position offers hourly pay ranging from $4.50 to $6.70 plus tips.

Qualifications

• 2 years previous experience as a server, required.
• Safe Serve Certification as applicable.

Responsibilities

• Informs guests about special items and menu changes.
• Suggests food and beverages to guests to upsell.
• Takes food and beverage orders accurately.
• Greets guests and presents the menu.
• Processes payment transactions.
• Clears and resets table settings.
• Performs cleaning tasks as directed.
• Communicates with guests and provides assistance.
• Coordinates with restaurant staff for smooth operation.
• Observes guest satisfaction and responds promptly.
• Maintains a proper dining experience.
• Prepares mixed drinks for service.
• Assists in stocking and maintaining par stock levels.

Skills

Safe Serve Certified

Experience as a server

Job description

Server, Horse & Plow

Work Mode: Onsite

Location

Kohler, WI

Join our top-rated food and beverage teams and transform your passion for great food into exceptional guest service—growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations.

Specific Responsibilities

• Informs guests about the special items for the day and menu changes if any.
• Suggest food and beverages to the guest utilizing appropriate methods to upsell.
• Take food and beverage orders from the guest and accurately enter into Point of sale (POS) system.
• Greets guests and presents them with the menu when applicable.
• Process payment transactions.
• Clear and reset table settings and linens, as needed.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Communicate to the guest and provide assistance with questions.
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table when applicable (must be 18 or over and licensed).
• Understands and can communicate products and services available at the resort.
• Assist with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and seating guests.

This is a casual part-time position working weekdays and weekends with shifts ranging from 10:00 am - 12:00 am.

Skills/Requirements

• Safe Serve Certified, as applicable.
• 2 years previous experience as a server, required.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $4.50 - $6.70 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to review the Federal EEO is the Law and the EEO is the Law Supplement.