Server, Lodge Kohler

Kohler Hospitality; Ashwaubenon (WI); On-site; USD 5,510 - 9,643; Part time

Job summary

Kohler Co. is seeking a part-time server at Lodge Kohler in Green Bay, WI. You will upsell food and drinks, greet guests, take orders, and ensure a high level of guest satisfaction in a lively, on-site restaurant environment.

Responsibilities include maintaining dining area standards, processing payments, and coordinating with kitchen and bar staff. Prior serving experience and Packers Game Day availability are preferred; 18+ and Safe Serve preferred.

Qualifications

• Must be 18 years or older.
• Walk/stand for majority of shift and lift up to 50 pounds.
• Safe Serve Certification preferred.
• Prior serving experience preferred.
• Packers Game Day availability required.
• Applicants must be authorized to work in the US without sponsorship.

Responsibilities

• Inform guests about daily specials and menu changes.
• Upsell food and beverages to guests.
• Take and enter orders into POS system accurately.
• Greet guests and present menus; process payments.
• Maintain table settings and assist with cleaning.
• Coordinate with staff to ensure smooth operation and guest satisfaction.
• Serve courses and beverages as ordered; replenish as needed.
• Prepare mixed drinks where licensed.
• Provide product/service information about resort offerings.
• Stock and maintain restaurant par levels and side stations.

Skills

Upselling

Guest service

Communication

Teamwork

Mobility

Age 18+

Serving experience

Education

Safe Serve Certification

Tools

POS system

Job description

Opportunity

Join our top-rated food and beverage team at Lodge Kohler and transform your passion for great food into exceptional guest service—growing your skills in effective selling techniques, proper food and liquor handling methods, and restaurant operations.

Work Mode: Onsite

Location: Green Bay, WI

Specific Responsibilities

• Informs guests about the special items for the day and menu changes if any
• Suggest food and beverages to the guest utilizing appropriate methods to upsell
• Take food and beverage orders from the guest and accurately enter into Point of sale (POS) system
• Greets guests and presents them with the menu when applicable Process payment transactions
• Clear and reset table settings and linens, as needed
• Performing basic cleaning tasks as needed or directed by supervisor
• Communicate to the guest and provide assistance with questions
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction
• Serve food and beverage per the course of order
• Observes guests and ensure their satisfaction with the food and service
• Promptly respond to guest with any additional request
• Maintain proper dining experience; delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
• Prepare mixed drinks for service to your customers table when applicable (must be 18 or over and licensed)
• Understand and can communicate products and services available at the resort
• Assist with stocking and maintaining the restaurant par stock levels and side station
• Help other areas of the restaurant such as answering telephones and seating guests

This is a part-time position working weekdays & weekends. Hours vary between 10:00am-10:00pm.

Skills/Requirements

• Must have the ability to walk or stand for the majority of the shift and lift up to 50 pounds
• Candidate must be 18 years old
• Must maintain a working knowledge of department standards and policies
• Safe Serve Certification preferred
• Prior serving experience preferred
• Packers Game Day availability required.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $4.50 - $6.70 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Why Work at Kohler Co.

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com .

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail] . Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .