Server- The Hive Taphouse

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre; Burrillville (RI); On-site; USD 25,000 - 35,000; Full time

Job summary

216_NEC_Wilkes-Barre Northeast Concessions, LP - Wilkes-Barre is seeking enthusiastic service staff to greet guests and manage food and drink orders. Applicants must be at least 18 years old and hold a high school diploma or GED.

Responsibilities include serving meals, ensuring guest satisfaction, and complying with alcohol service regulations. This role offers a dynamic environment with opportunities for growth.

Qualifications

• At least 18 years of age required.
• One month of related experience or equivalent education.

Responsibilities

• Greet guests and explain menu options.
• Take orders and serve food and beverages.
• Ensure compliance with legal drinking age.

Education

High school diploma or GED

Job description

Job Duties

• Greets guests, presents menus, explains specials of the day, answers questions, and makes suggestions regarding food, beverage and wagering.
• Takes guest orders, places orders using POS system.
• Serves courses from kitchen and service bars.
• Garnishes and decorates dishes.
• Observes guests to respond to any additional requests and to determine when the meal has been completed.
• Totals bill, presents check, accepts payment, and makes change.
• Ladles soup, makes salads, portions desserts, brews coffee, and performs other services as determined by the establishment’s size and practices.
• Clears and resets counters or tables at conclusion of each course.
• Has complete knowledge of legal drinking age and procedures; checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
• Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages.
• Performs service duties for other servers by picking up their orders when ready in the kitchen and delivering.
• Checks other tables and provides assistance as needed.
• Works shifts up to 8 hours or longer, if needed.
• Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, setting up, cleaning, breaking down server areas, using cleaning compounds, making coffee; other duties as required.
• Promotes superior guest service.

Minimum Qualifications

• Must be at least 18 years of age and have a high school diploma or general education degree (GED); or have one month of related experience and/or training; or an equivalent combination of education and experience.