Server (Downtown, IN)

Anchor Point Management Group; Indianapolis (IN); On-site; USD 2,000 - 3,000; Part time

Job summary

Anchor Point Management Group is hiring Servers for Buffalo Wild Wings in Indianapolis, Indiana. In this role, you will greet guests, take food and drink orders, and deliver quality service to ensure a memorable dining experience.

Ideal candidates will possess excellent customer service skills, have knowledge of food safety, and be able to work in a fast-paced environment. A minimum age of 21 is required, along with any necessary alcohol service certifications.

Qualifications

• Be at least 21 years old to serve alcohol.
• Certifications required as per state and company policy.
• Previous experience in a similar role is preferred.

Responsibilities

• Greet guests and create a welcoming experience.
• Take orders accurately and efficiently.
• Deliver food and drinks ensuring guest satisfaction.
• Maintain a clean and organized work environment.

Skills

Customer service

Food safety knowledge

Verbal communication

Time-management

Conflict-management

Job description

Job Details

Job Location: 7 E Washington St - Downtown Indy, IN 46204

Salary Range: $2.13 - $2.13 Hourly

NOW HIRING: Servers (Front-of-House Team Members)

Overview

Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

As a Server, you’ll be the face of the Guest experience—bringing energy, personality, and great service to every table.

• Greet guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Use RAS (Responsible Alcohol Service) procedures and BWW policies.
• Work closely with your team to keep the dining room running smoothly.
• Use excellent verbal communication and interaction skills to serve guests and create a personalized experience.
• Apply time‑management and organization skills with excellent attention to detail.
• Follow direction and execute team and company objectives.
• Use conflict‑management skills and emotional intelligence to recognize and solve guest problems.

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures.
• Follow specific service time guidelines while engaging guests and customizing their experience.
• Maintain a high speed and intensity for an extended period of time.
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time.

Interaction

• WOW team members by providing the same respect, positive encouragement, and fair treatment that we expect from them to guests.
• Maintain positive working relationships with all team members and managers.
• Work as a contributing member of a team.

External Relationships

• WOW guests every day by achieving the highest level of satisfaction with friendly service, food, fun, and value.
• Explain menu items and terms and provide suggestions to guests when asked.

Qualifications

• Superior customer service and hospitality skills.
• Knowledgeable of proper sanitation, food safety, and security procedures.
• Knowledge of BWW food and beverage menu and ability to make suggestions and upsell.
• Knowledgeable of current marketing initiatives and upcoming events to inform guests.
• Excellent verbal communication and interaction skills to serve guests.
• Time‑management and organization skills with excellent attention to detail, and ability to take direction and execute objectives.
• Basic mathematical skills and ability to handle money accurately.
• Basic knowledge of Point‑of‑Sale systems.
• Conflict‑management skills, analytical skills, and high emotional intelligence to recognize and solve problems.
• Strong knowledge of restaurant environment concepts, practices, and procedures.

Education & Experience

Required

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the state and BWW policy.

Preferred

• Prior experience working as a server or in a customer‑service role, ideally in a high‑volume full‑service restaurant.