Server — Create Memorable Guest Experiences

Workstream; Columbia (SC); On-site; USD 15,000 - 23,000; Full time

Job summary

IHOP in Columbia, SC is seeking a friendly server to provide prompt, efficient, and courteous service to guests. Responsibilities include greeting, seating, taking orders, delivering meals, processing payments, and maintaining spotless dining areas.

You will work as part of a team, follow SOPs, handle guest concerns professionally, memorize menu items, and adhere to health and safety guidelines. Prior experience is welcome but not required.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the “Service Guidelines” per the IHOP SOP to ensure a high – quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.

Job description

IHOP in Columbia, SC is seeking a friendly server to provide prompt, efficient, and courteous service to guests. Responsibilities include greeting, seating, taking orders, delivering meals, processing payments, and maintaining spotless dining areas.

You will work as part of a team, follow SOPs, handle guest concerns professionally, memorize menu items, and adhere to health and safety guidelines. Prior experience is welcome but not required.