Server - Cece's Roland Park

Live! Hospitality & Entertainment; Baltimore (MD); On-site; USD 4,000 - 6,000; Full time

Benefits offered by this job

Health Insurance

Dental insurance

Vision Insurance

Meals provided

Referral program

Growth opportunities

Job summary

A leading hospitality company in Baltimore is looking for an experienced Server. In this role, you will provide exceptional service, handling orders and ensuring guest satisfaction in a dynamic environment. Candidates should have at least 1 year of experience in a food and beverage setting. This tipped position offers competitive tips, full-time benefits including health, dental, and vision insurance, as well as opportunities for growth within the company.

Qualifications

• At least 1 year serving in a fast-paced food and beverage venue.
• Must speak fluent English; other languages preferred.
• Must meet state legal age requirements.

Responsibilities

• Greet guests and take food and beverage orders.
• Provide professional service ensuring guest satisfaction.
• Accurately handle cash and payments.

Skills

Knowledge of liquor brands

Communication skills

Basic math skills

Fluent English

Teamwork

Education

Alcohol awareness certification

Valid health/food handler card

Job description

Cece's Roland Park is seeking talented professionals to join our team. Work alongside our culinary team, crafting innovative European cuisine with coastal flair in our main dining area at Cece's Roland Park and mastering signature house‑made pastas and artisan pizzas at the adjacent Cece's Kitchen. From fine dining to casual fare, you'll hone your skills across diverse culinary spaces, including our stunning al fresco courtyard. As part of the Live! Hospitality & Entertainment family, with over 100 venues nationwide, you'll enjoy competitive DC wages, free parking, and unparalleled development and growth opportunities. Turn your culinary passion into a rewarding career at Cece's Roland Park!

Server Responsibilities Include, But Are Not Limited To

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up‑sell when taking orders.
• Must be willing and able to show that you are an energetic, outgoing, fun person while maintaining professionalism at all times. Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co‑workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humour.
• Must be well‑versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non‑alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Bending, stooping, kneeling, lifting.

Benefits (for full time associates)

• Health Insurance
• Dental insurance
• Vision Insurance
• Meals provided
• Referral program
• Growth opportunities with Live! Hospitality & Entertainment

This is a tipped position. The hourly rate is $3.63 + tips.