Food Runner

Xfinity Live!; Baltimore (MD); On-site; USD 7,576; Full time

Benefits offered by this job

Competitive DC wages

Free parking

Development and growth opportunities

Job summary

A popular hospitality venue in Baltimore is seeking a Food Runner to provide energetic, professional customer service. Responsibilities include clearing tables, restocking service stations, and supporting the serving staff. Candidates should have prior customer service experience and fluent English skills. This is a tipped position with an hourly rate of $5.50 plus tips, and the role offers opportunities for growth within the organization.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Strong attention to detail and ability to carry or lift items up to 75 pounds.

Responsibilities

• Provide energetic and professional customer service.
• Clear and clean tables in a timely manner.
• Restock service stations and perform side work.

Skills

Customer service

Communication

Attention to detail

Fluent English

Basic mathematics

Job description

Cece's Roland Park is seeking talented professionals to join our team. Work alongside our culinary team, crafting innovative European cuisine with coastal flair in our main dining area at Cece's Roland Park and mastering signature house‑made pastas and artisan pizzas at the adjacent Cece's Kitchen. From fine dining to casual fare, you'll hone your skills across diverse culinary spaces, including our stunning al fresco courtyard. As part of the Live! Hospitality & Entertainment family, with over 100 venues nationwide, you'll enjoy competitive DC wages, free parking, and unparalleled development and growth opportunities. Turn your culinary passion into a rewarding career at Cece's Roland Park!

Food Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Food Runner Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Food Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

This is a tipped position. The hourly rate is $5.50 + tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.