Food Runner

Live! Hospitality & Entertainment; Baltimore (MD); On-site; USD 6,250 - 8,902; Part time

Benefits offered by this job

Competitive wages

Free parking

Development opportunities

Job summary

A leading hospitality group in Baltimore is seeking a Food Runner to support the culinary team at Cece's Roland Park. This role involves providing exceptional customer service, maintaining a clean dining area, and assisting service staff. Candidates should possess prior customer service experience, be fluent in English, and be capable of working flexible hours, including nights and weekends. This is a tipped position with an hourly base of $5.50 plus tips, offering a unique opportunity to grow in a vibrant culinary environment.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Basic mathematical skills are used frequently.
• Must be able to work nights, weekends, and/or holidays.

Responsibilities

• Provide an energetic, outgoing personality while maintaining professionalism.
• Support serving staff in meeting all customer needs in a timely manner.
• Maintain service stations in a clean and orderly manner throughout the shift.

Skills

Customer service experience

Fluent English

Communication skills

Job description

Cece's Roland Park is seeking talented professionals to join our team. Work alongside our culinary team, crafting innovative European cuisine with coastal flair in our main dining area at Cece's Roland Park and mastering signature house-made pastas and artisan pizzas at the adjacent Cece's Kitchen. From fine dining to casual fare, you'll hone your skills across diverse culinary spaces, including our stunning al fresco courtyard. As part of the Live! Hospitality & Entertainment family, with over 100 venues nationwide, you'll enjoy competitive DC wages, free parking, and unparalleled development and growth opportunities. Turn your culinary passion into a rewarding career at Cece's Roland Park!

Food Runner Responsibilities Include, But Are Not Limited To

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Food Runner Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Food Runner position requires the ability to perform the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

This is a tipped position. The hourly rate is $5.50 + tips.