Server Captain

Dudleysnyc; New York (NY); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Employee dining perks

Career growth opportunities

Collaborative working environment

Job summary

Dudleysnyc in New York City is hiring a Server Captain to lead the floor service in a high-energy environment. The ideal candidate will have over 2 years of experience in high-volume NYC restaurants and will support both the staff and management to enhance the guest experience.

The position offers $21/hr plus tips, a collaborative working environment, and opportunities for career growth. Join us at Dudley's for an exciting opportunity!

Qualifications

• 2+ years serving experience in a high-volume NYC restaurant.
• Prior leadership or trainer experience strongly preferred.
• Ability to work nights, weekends, and peak service shifts.

Responsibilities

• Lead the dining room service flow and assist servers throughout service.
• Greet tables, guide guests through the menu, and provide thoughtful recommendations.
• Oversee table touches, pacing, quality standards, and guest satisfaction.
• Support training and onboarding of new serving staff.
• Communicate effectively with kitchen, bar, hosts, management, and fellow servers.

Skills

High-volume restaurant experience

Leadership skills

Strong communication

Pacing awareness

Personable demeanor

Job description

Now Hiring: Server Captain – Dudley's (NYC)
Pay: $21/hr (before tip credit) + Tips
Location: Lower East Side, New York City
Schedule: Full-time, nights + weekends required

Dudley’s is a neighborhood favorite known for our lively atmosphere, approachable menu, and warm hospitality. We’re looking for a Server Captain to help lead floor service and uphold the guest experience during busy, high-energy service periods.

This role is ideal for an experienced server who is ready to take on more responsibility and support both the FOH team and management in delivering seamless, memorable service.

What You’ll Do

• Lead the dining room service flow and assist servers throughout service
• Greet tables, guide guests through the menu, and provide thoughtful recommendations
• Oversee table touches, pacing, quality standards, and guest satisfaction
• Support the training, coaching, and onboarding of new serving staff
• Communicate effectively with the kitchen, bar, hosts, management, and fellow servers
• Handle VIP tables, special requests, and service recovery with confidence
• Maintain service stations, cleanliness, and organizational standards
• Help ensure smooth transitions between brunch, dinner, and late service periods

What We’re Looking For

• 2+ years serving experience in a high-volume NYC restaurant required
• Prior leadership, server captain, or trainer experience strongly preferred
• Confident, personable, and able to read the room
• Strong communication and pacing awareness
• A team leader who leads by example, not by ego
• Thrives in fast-paced, high-energy environments
• Able to work nights, weekends, and peak service shifts

What We Offer

• $21/hr (before tip credit) + Tips
• Opportunity for career growth within a respected hospitality group
• Supportive, collaborative working environment
• Employee dining perks & benefits eligibility

If you’re passionate about elevated but unpretentious hospitality and want to grow your leadership skillset, we’d love to meet you.

Apply today and grow with us at Dudley’s.