Server (Petaluma, CA)

Wingmen V Llc; Petaluma (CA); On-site; USD 25,223 - 27,744; Part time

Job summary

Wingmen V Llc is hiring Servers at Buffalo Wild Wings in Petaluma, CA. Join a team where every shift is like game day!

If you love connecting with people and thrive in a high-energy environment, this role is for you. Responsibilities include greeting guests, taking orders, delivering food, and ensuring a positive dining experience.

The ideal candidate will have strong communication skills, a customer service background, and the ability to work in a fast-paced setting.

Qualifications

• Must be at least 21 years old and meet state alcohol serving requirements.
• Experience in a high-volume restaurant is preferred.

Responsibilities

• Greet Guests and create a welcoming experience.
• Take food and drink orders accurately and efficiently.
• Deliver food and drinks ensuring quality and satisfaction.
• Process payments and handle transactions accurately.

Skills

Customer service and hospitality skills

Verbal communication skills

Time management

Conflict management skills

Education

Minimum 21 years of age and alcohol service certification

Prior experience as a server or in customer service

Job description

Job Details

Job Location: 401 Kenilworth Drive Suite 810 - Petaluma, CA 94952
Salary Range: $18.31 - $20.14 Hourly
NOW HIRING: Servers (Front-of-House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day!

If you love connecting with people and thrive in a fast‑paced, high‑energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience
• Excellent verbal communication and interaction skills to serve BWW Guests and create a personalized experience
• Skill in time management and organization with excellent attention to detail; ability to take direction and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with Guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Conflict management skills, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems
• Knowledge of RAS procedures as defined by federal and state laws, and BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

Qualifications

• Superior customer service and hospitality skills
• Knowledgeable of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and up‑sell
• Knowledgeable of current marketing initiatives and upcoming events to inform Guests
• Excellent verbal communication and interaction skills to serve BWW Guests and create a personalized experience
• Skill in time management and organization with excellent attention to detail; ability to take direction and execute team and company objectives
• Basic mathematical skills and the ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict management skills, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant environment

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Follow specific service time and guidelines while engaging Guests and customizing their experience
• Maintain a high degree of pace and intensity for an extended period of time
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts

Interaction

• Wow out Team Members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect Team Members to share externally with every Guest
• Maintain positive working relationships with all Team Members and managers
• Work as a contributing member of a team

External Relationships

• Wow our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to Guests when asked

EDUCATION/EXPERIENCE

Required: Minimum 21 years of age; certifications to serve alcohol as dictated by the State and BWW policy.

Preferred: Prior experience working as a server or in a customer service role, ideally in a high‑volume full‑service restaurant.