Server (Chino Hils, CA)

Wingmen V Llc; Chino Hills (CA); On-site; USD 23,281 - 24,796; Part time

Job summary

Wingmen V Llc is hiring Servers (Front-of-House Team Members) for its Buffalo Wild Wings location in Chino Hills, California. Candidates should have excellent customer service skills and be at least 21 years old, with certifications to serve alcohol.

The role involves greeting guests, taking food and drink orders, and ensuring guest satisfaction. Ideal candidates will thrive in a fast-paced, high-energy environment, with prior experience in customer service preferred.

This position offers a salary range of $16.90 - $18.00 per hour.

Qualifications

• Experience in customer service or as a server in a high-volume restaurant is preferred.
• Must be able to understand and follow food safety and sanitation procedures.
• Ability to create a welcoming and personalized experience for guests.

Responsibilities

• Greet and create a welcoming experience for guests.
• Take and deliver food and drink orders accurately.
• Check in with guests to ensure satisfaction throughout their visit.
• Handle payments and transactions accurately.

Skills

Superior customer service and hospitality skills

Excellent verbal communication

Conflict-management skills

Basic mathematical skills

Knowledge of food safety procedures

Education

Minimum 21 years of age

Certifications to serve alcohol

Tools

Point of Sale systems

Job description

Job DetailsJob Location: 3160 Chino Ave - Chino Hills, CA 91709Salary Range: $16.90 - $18.00 HourlyNOW HIRING: Servers (Front-of-House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day!

If you love connecting with people and thrive in a fast‑paced, high‑energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience
• Excel in verbal communication and interaction skills to serve BWW Guests and create a personalized experience
• Demonstrate time‑management and organizational skills with excellent attention to detail; take direction and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with Guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Employ conflict‑management, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems
• Know RAS (responsible alcohol service) procedures as defined by federal, state laws, and BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

Qualifications and Skills

• Superior customer service and hospitality skills
• Knowledge of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to guests and upsell
• Knowledge of current marketing initiatives and upcoming events to inform guests
• Excellent verbal communication and interaction skills to serve BWW guests and create a personalized experience
• Skill in time management and organization with attention to detail; ability to take direction and execute team and company objectives
• Basic mathematical skills and the ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict‑management, analytical skills, and high emotional intelligence to recognize and solve guest problems
• Knowledge of RAS procedures as defined by federal and state laws and BWW policies
• Strong knowledge of commonly used concepts, practices, and procedures in the restaurant environment

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Follow specific service time and guidelines while engaging guests and customizing their experience
• Maintain a high pace and intensity for an extended period of time
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts

Interaction

• Wow out team members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect exchange with every guest
• Maintain positive working relationships with all team members and managers
• Work as a contributing member of a team

External Relationships

• Wow our guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to guests when asked

Education & Experience

Required:
Minimum 21 years of age
Certifications to serve alcohol as dictated by the State and BWW policy

Preferred:
Prior experience working as a server or in customer service roles, ideally in a high‑volume full‑service restaurant