Server/Bartender

Troon; Santa Rosa (CA); On-site; USD 20,696 - 29,476; Part time

Job summary

Troon is seeking a part-time Server/Bartender for The Fountaingrove Club in Santa Rosa, California. The ideal candidate will have 2–4 years of food service experience and be dedicated to delivering exceptional customer service. Responsibilities include taking orders, serving meals, and maintaining a sanitized working environment. Applicants must have a high school diploma or equivalent, and be of legal age to serve liquor according to state law.

Qualifications

• 2–4 years of food service experience required.
• Understanding of fine and casual dining is essential.
• Must be of legal age to serve liquor according to state law.

Responsibilities

• Provide prompt and efficient customer service.
• Display knowledge of the food and beverage menu.
• Handle cash and credit card payments.

Skills

Customer service skills

Dependability

Communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Server, Part Time

The Fountaingrove Club (California) seeks a part–time Server/Bartender to deliver exemplary service to guests during dining, event, and golf seasons.

Pay Scale

$18.21 per hour, plus tips.

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns them into kitchen, bar, etc.
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room and workstation(s) sanitized and organized
• Listens and responds to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Performs all other duties assigned by supervisor or manager

Education and Experience Requirements

• 2–4 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast‑paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment

Working Conditions

• Physical activity including long periods (6–8 hours) of standing, walking, bending, and scooping
• The employee will be required regularly to reach with arms and hands
• The employee occasionally will be required to lift up to 30lbs.
• Use of sight, reading, wrist movement to serve meals and beverages, operate food service equipment and clean food service areas
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays