Server/ Barista

Acme Hospitality; Santa Barbara (CA); On-site; USD 19,207 - 27,355; Part time

Job summary

Acme Hospitality is seeking a Server to provide efficient and friendly service at their establishment in Santa Barbara, California. The ideal candidate must have at least 2 years of experience in fine dining, possess detailed knowledge of food and beverages, and be able to provide excellent customer service. Responsibilities include taking orders, serving food and drinks, and ensuring guest satisfaction. The position offers $16.90 per hour plus tips.

Qualifications

• 2 years of previous experience as a Server in a fine dining or upscale restaurant.
• Extensive knowledge of food and beverage menus, including wine pairing and cocktail recipes.
• Excellent memory retention for accurately taking and delivering orders.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Take accurate food and drink orders using a POS system.
• Serve food and beverages promptly while ensuring proper presentation.

Skills

Customer service

Food and beverage knowledge

Communication

Multitasking

Tools

POS systems

Job description

Acme Hospitality owns and operates a collection of highly acclaimed and award-winning food & beverage concepts and boutique hotels throughout California. We create hospitality experiences that inspire camaraderie and happiness.

Position Summary

As a server, you are responsible for providing efficient and friendly service to customers in a quick-service or fast‑food restaurant. Your primary role is to take orders, process payments, and deliver food and beverages to customers in a timely manner.

Responsibilities

• Greet guests warmly, escort them to their tables, and present menus.
• Provide detailed explanations of menu items, including specials, ingredients, and preparation methods.
• Assist guests in selecting food and beverages by making knowledgeable recommendations based on their preferences and dietary restrictions.
• Take accurate food and drink orders, using a point‑of‑sale (POS) system, and communicate with kitchen and bar staff.
• Ensure that all special requests or modifications to orders are communicated correctly to the kitchen and accommodated as much as possible.
• Serve food and beverages promptly and accurately, ensuring proper presentation and adherence to quality standards.
• Monitor tables throughout the meal to anticipate and fulfill guests' needs, such as refilling drinks, clearing plates, and providing additional utensils or condiments.
• Prepare and serve specialty drinks or cocktails, if required by the establishment.
• Answer guest inquiries about food, beverages, and restaurant services in a courteous and knowledgeable manner.
• Upsell menu items, such as appetizers, desserts, or premium beverages, to enhance the dining experience and increase revenue.
• Handle guest complaints or concerns promptly and professionally, escalating to a supervisor or manager if necessary.
• Process guest payments accurately, including handling cash, credit card transactions, and using POS systems.
• Collaborate effectively with kitchen and bar staff to ensure smooth coordination between the front and back of the house.
• Maintain a clean and organized dining area, including setting tables, folding napkins, and arranging table settings.
• Follow all health and safety regulations and adhere to proper food handling and sanitation practices.

Requirements

• 2 years of previous experience as a Server in a fine dining or upscale restaurant is typically required.
• Extensive knowledge of food and beverage menus, including wine pairing and cocktail recipes.
• Strong customer service skills, with the ability to provide personalized and attentive service.
• Excellent communication and interpersonal skills to interact with guests and team members effectively.
• Professional and polished appearance, with a focus on attention to detail.
• Ability to work in a fast‑paced, high‑pressure environment while maintaining composure.
• Familiarity with POS systems and basic math skills for accurate order taking and payment processing.
• Exceptional organization and multitasking abilities.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Understanding of fine dining etiquette and service standards.
• Ability to work well in a team and collaborate with colleagues.
• Strong problem‑solving and decision‑making skills.
• Knowledge of food safety and sanitation regulations.
• Ability to stand and walk for extended periods and lift trays or plates when necessary.
• Excellent memory retention for accurately taking and delivering orders.
• Understanding of responsible alcohol service practices and compliance with legal drinking age verification.
• RBS or similar certification for responsible alcohol service is required.
• Current Food Handler Certification.

Job Status Non‑Exempt

Important Notice This job description is not an exclusive or exhaustive list of all job functions. Based on business needs, you may also be asked to perform other duties or tasks in addition to those listed above.

Salary: $16.90/hour plus tips