A Serving position involves providing exceptional guest service, managing tables efficiently, and handling transactions. Key responsibilities include taking orders, delivering food and drinks, and ensuring a positive dining experience. Servers also assist with opening and closing duties, maintain cleanliness, and follow company standards.
Here's a more detailed breakdown:
- Guest Service: Servers are expected to be friendly, attentive, and knowledgeable about the menu, guiding guests through their choices and offering suggestions. They also ensure guests feel valued and well-cared for.
- Table Management: Servers will be assigned multiple tables and are responsible for efficiently managing them, taking orders, delivering food, and refilling drinks.
- Transaction Handling: Servers process payments, return change, and close checks accurately.
- Alcohol Service: Servers will also be responsible for checking IDs and serving alcoholic beverages, adhering to all applicable regulations.
- Opening and Closing Duties: Servers will participate in opening and closing procedures, such as restocking supplies, setting up the dining area, and cleaning.
- Teamwork: Servers work in a team environment, communicating with other team members and guests to ensure a smooth and positive dining experience.
- Other Duties: Servers may be assigned other tasks as needed, such as prepping desserts or salads, restocking supplies, or assisting other staff.
Must be at least 18 years of age to serve (due to alcohol sales) and 21 years of age to bartend.