Server/Bartender

Hyat; Green Bay (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Discounted room nights

Free parking

Paid Time Off (PTO)

Flexible schedules

Competitive pay

401(k) Match

Free meals in employee dining area

Meal discounts

Job summary

Hyatt Regency Green Bay is seeking a F&B Hotel Server for the Social restaurant. The role emphasizes delivering food and beverages with professional service and menu recommendations in a fast-paced hotel setting.

You will maintain a clean, organized service area, engage guests with a friendly and personalized approach, and work a flexible schedule including weekends and holidays. Competitive hourly pay and benefits are highlighted.

Qualifications

• Must have strong knowledge of food, non-alcoholic beverages, and alcohol.
• Strong guest service orientation with a friendly, professional demeanor.
• Ability to multi-task in a fast-paced hotel restaurant setting.
• Excellent verbal and written communication skills.
• Collaborate effectively with team members and other hotel departments.
• Attention to detail in service, setup, and cleanliness.

Responsibilities

• Provide food and drink service at the hotel restaurant, Social.
• Offer libations and customized beverage recommendations.
• Maintain a positive, energetic, professional appearance.
• Ensure a sanitary, well-organized service area and restocking station.
• Engage guests with personalized and friendly service to create memorable experiences.
• Stand for long periods, move around the dining area, and lift 10–20 lbs.

Skills

Food & beverage knowledge

Guest service

Multi-tasking

Communication

Team player

Detail oriented

Job description

• Location 333 Main Street,Green Bay, WI, 54301,United States

Company Overview:

Hyatt Regency Green Bay is seeking a F&B Hotel Server. We are located in the in the heart of downtown and home to the Green Bay Packers. The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 243 all-suite guest rooms and 80,000 square feet of space.

Position Summary:

The F&B Hotel Server must demonstrate fundamental F&B knowledge, and is responsible for providing libations and offering customized recommendations.

Description:

• Maintain a positive, high energy attitude with a professional appearance.
• Ability to work in a team-oriented environment.
• Responsible for food and drink service at hotel restaurant, Social.
• Must have a strong and positive guest service orientation.
• Gain menu knowledge and be able to give recommendations to the guests.
• Engage in casual conversation and must maintain an attractive setting.
• Style and service attributes are key to creating memorable guest experiences with personalized and friendly customer service.
• Fast-paced environment with constant customer interaction.
• Must maintain a well-organized area, a sanitary environment and restocking station as needed.
• Foster an atmosphere where guests’ need, and satisfaction take top priority, creating memorable experiences for our guests.
• Must be able to stand for long periods of time, continuously walk throughout the restaurant, and lift 10-20lbs.
• Abide by all organizational policies and procedures.

Qualifications:

• Must be able to work a flexible work schedule with availability to work days, evenings, weekends and holidays
• Strong food, N/A beverage, and alcohol knowledge
• Must be detail oriented, organized, and able to handle a fast-paced environment
• Strong multi-tasking skills with the ability to work well under pressure
• Enthusiasm and a hands-on mentality
• A true representative of the company to customers, employees, and the public
• Strong verbal and written communication skills

Core Competencies:

• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus – Building strong customer relationships and delivering customer-centric solutions.
• Situational adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.

Why work for Hyatt?

• Discounted Room Nights for you, your family and friends
• Free Colleague Parking in Main Street Parking Garage
• Paid Time Off (PTO)
• Flexible Schedules
• Competitive Pay (averaging $25/hr!)
• 401(k) Match
• Free Meals in our employee dining area
• Discounted meals in Social and the Market
• Career Growth and Advancement Opportunities. Hyatt believes strongly in promoting from within.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.