F&B Banquet Lead

Hyat; Brentwood (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Discounted room nights

Free colleague parking

Paid time off

Flexible schedules

401(k) retirement savings with company

Free meals in employee dining area

Discounted meals

Career growth opportunities

Job summary

Hyatt Regency Green Bay is seeking an F&B Banquet Lead to support leadership, coach associates, and ensure the smooth execution of banquet events. The role requires directing staff on floor, maintaining standards, and delivering memorable guest experiences.

Responsibilities include setup, guest interaction, and adherence to service quality, with a focus on teamwork, energy, and professionalism in a fast-paced hotel environment.

Qualifications

• 1+ year hotel or restaurant management or leadership experience preferred
• Must have flexible schedule incl. days, evenings, weekends and holidays
• Strong knowledge of food, beverage, and alcohol
• Detail oriented and able to work in fast-paced environment
• Excellent verbal and written communication skills

Responsibilities

• Lead and coach associates; provide direction and training on banquet service
• Ensure proper setup of functions and meetings according to standards
• Maintain high energy, professional appearance on the floor
• Greet guests and ensure guest satisfaction
• Maintain sanitary environment and assist with linen and table settings
• Collaborate with staff to deliver memorable banquet experiences
• Uphold hotel standards in food and beverage service and presentation
• Stand and walk for long periods; lift 10–20 lbs

Skills

Leadership

Teamwork

Communication

Time management

Food & beverage knowledge

Microsoft Office

Education

Hotel/restaurant management experience

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

• Location 201 Franklin Road,Suite 200,Brentwood, TN, 37027,United States
• Employee Type FT Non-Exempt (Hourly)
• Manage Others Yes

Company Overview:

Hyatt Regency Green Bay is seeking an F&B Banquet Lead. We are located in the heart of downtown and home to the Green Bay Packers. The hotel is minutes away from major sporting events, cultural activities, entertainment, museums, and attractions. We are the largest, full-service hotel in the market with 243 all-suite guest rooms and 80,000 square feet of space.

We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing meaningful connections and memorable experiences.

Position Summary:

The F&B Banquet Lead will support leadership by developing and assuming basic leadership responsibilities. This role is responsible for leading other associates by coaching, giving direction and training colleagues, so they can thrive at work! The F&B Banquet Lead must demonstrate fundamental F&B knowledge and ensure that each banquet event is equipped with the essential supplies. The lead is also responsible for the overall success of service and is expected to maintain a strong presence on the floor.

Detailed Description:

• Responsible for the appropriate and timely set up of functions and meetings while maintaining standards of food, beverage and meeting specifications.
• Maintain a positive, high energy attitude with a professional appearance.
• Ability to work in a team-oriented environment.
• Responsible for general banquet setup preparation, room refreshes, and maintaining a sanitary environment.
• Assist with setup of linen and table setting, food station design, and beverage service.
• Responsible for short-term banquet functions in the front and back of house.
• Greet guests and maintain a strong presence on the floor.
• Foster an atmosphere where guests’ need, and satisfaction take top priority, creating memorable experiences for our guests.
• Ensure staff are consistent with guest service.
• Foster a professional teamwork mentality among the staff and enforce a professional demeanor at all times with guests.
• Must be able to stand for long periods of time, continuously walk throughout the building, and lift 10-20lbs.
• Support implementation and reinforce hotel standards in food and beverage service and product presentation.
• Abide by all organizational policies and procedures.

Qualifications:

• Must have a flexible work schedule with availability to work days, evenings, weekends, and holidays
• A minimum of 1 year of hotel or restaurant management or leadership, preferred
• 2+ years of hotel and/or food & beverage experience, preferred
• Strong food, N/A beverage, and alcohol knowledge
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations, as well as strong relationship skills
• Must be extremely detail oriented, organized, and able to handle a fast-paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Enthusiasm and a hands-on mentality
• Refined verbal and written communication skills
• Expert knowledge of Word, Excel, Outlook

Core Competencies:

• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus – Building strong customer relationships and delivering customer-centric solutions.
• Situational adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.

Why work for Hyatt?

• Discounted Room Nights for you, your friends and family
• Free Colleague Parking in Main Street Parking Garage
• Paid Time Off (PTO)
• Flexible Schedules
• 401(k) retirement savings with company match
• Free meals in our employee dining area
• Discounted meals in Pub and Market
• Career Growth and Advancement Opportunities. Hyatt believes strongly in promoting from within.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.