Server/Barista

Dover Street Market New York; New York (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

Rose Bakery New York is seeking a Server/Barista to join our New York establishment. The selected candidate will be responsible for ensuring that patrons have an enjoyable dining experience by providing quality customer service.

The role includes presenting menus, preparing beverages, staying up to date on daily specials, transmitting orders to the kitchen, maintaining cleanliness, and contributing to a cooperative team. A strong hospitality mindset and attention to detail are essential.

Qualifications

• Innate sense of hospitality.
• Familiarity and comfortable operating espresso machine.
• Excellent communication skills.
• Capable of multi-tasking while maintaining a high attention to detail.
• Flexible to the needs of the business.
• Strong work ethic.
• Past professional service experience.
• Wine knowledge a plus.
• Beer knowledge a plus.
• Desire to always seek improvements.
• General understanding of Department of Health food safety standards.
• Cleanliness and organization.

Responsibilities

• Help patrons select food and beverages by presenting the menu and making suggestions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
• Stay updated on menu choices and daily specialties.
• Provide excellent, well executed customer service by responding to patron requests, inquiring of needs and observing the dining process.
• Transmit orders to the kitchen.
• Perform basic cleaning tasks as needed or as directed by the Café Manager.
• Promptly address customer service issues.
• Contribute to the team effort.
• Consistently adhere to grooming and appearance standards.
• Follow sanitation, safety and alcohol beverage control policies

Skills

Hospitality

Espresso machine

Communication

Multitasking

Flexibility

Work ethic

Service experience

Wine knowledge

Beer knowledge

Growth mindset

Food safety

Cleanliness

Organization

Job description

Founded in Paris in 2002 by Rose and Jean Charles Carrarini, Rose Bakery’s signature fresh and natural food was brought to the ground floor of Dover Street Market New York in 2013.

The Anglo-French bakery’s menu changes every day to reflect the very best ingredients available. This philosophy has garnered them an international following, two renowned cook books by Phaidon and multiple locations in Paris, London, Tokyo and Seoul. The Café’s commitment to seasonal, healthy and nutritious eating has made menus staples such as the Assiette de Legumes, Quiche and Carrot Cake worldwide best-sellers.

Overview

Rose Bakery New York is seeking a Server/Barista to join our New York establishment. The selected candidate will be responsible for ensuring that patrons have an enjoyable dining experience by providing quality customer service.

Key Responsibilities

• Help patrons select food and beverages by presenting the menu and making suggestions.
• Prepares and serves hot and cold beverages according to brand specifications and the customers’ requests.
• Stay updated on menu choices and daily specialties.
• Provide excellent, well executed customer service by responding to patron requests, inquiring of needs and observing the dining process.
• Transmit orders to the kitchen.
• Perform basic cleaning tasks as needed or as directed by the Café Manager.
• Promptly address customer service issues.
• Contribute to the team effort.
• Consistently adhere to grooming and appearance standards.
• Follow sanitation, safety and alcohol beverage control policies

Attitude

• A highly motivated individual able converse with all levels both internally and externally.
• Self-starter, able to set the standard by their own professionalism and attitude.
• Must be energetic, self-motivated, self-organized and a team player. Willing to do whatever it takes to get the job done.
• Decisive, structured and organized, with a keen eye for detail.
• Punctual, possesses excellent time management skills.
• Flexible, adapts to the every changing needs of the business.
• Possesses an enthusiasm and a passion for the Rose Bakery philosophy

Skills

• Innate sense of hospitality.
• Familiarity and comfortable operating espresso machine
• Excellent communication skills.
• Capable of multi-tasking while maintaining a high attention to detail.
• Flexible to the needs of the business.
• Strong work ethic.
• Past professional service experience.
• Wine and beer knowledge a plus.
• A desire to always seek improvements.
• General understanding of Department of Health food safety standards.
• Cleanliness and organization