Server at FARM Restaurant

Carneros Resort and Spa; Napa (CA); Sur place; USD 28 000 - 41 000; Temps partiel

Avantages offerts par ce poste

Health & dependent care FSA

Life Insurance

Short-Term Disability

Long-Term Disability

Critical Illness Insurance

Cancer Insurance

Hospital Indemnity Insurance

Accident Insurance

Résumé du poste

Carneros Resort & Spa in Napa, CA is seeking a Part-Time Server to deliver exceptional, Forbes-style luxury service in a fast-paced setting. The role emphasizes guest satisfaction, wine pairings, and precise attention to detail.

The ideal candidate will have hospitality passion, strong communication, and the ability to thrive in a luxury environment. Flexible schedule incl. evenings and weekends; a refined palate for wine and menu knowledge is a plus.

Qualifications

• Excellent guest service and communication.
• Ability to work evenings, weekends, and holidays.
• Experience in fine dining or luxury hospitality preferred but not required.

Responsabilités

• Provide attentive, personalized service to guests in a luxury setting.
• Guide guests through menu and wine pairings based on preferences and offerings.
• Maintain knowledge of the menu, wine, and beverages.
• Ensure dining area remains polished and organized, upholding luxury standards.
• Collaborate with kitchen and staff for smooth operations and timely service.
• Address guest concerns professionally and resolve issues promptly.

Connaissances

Strong communication

Team player

Wine knowledge (Napa)

Description du poste

Classification:

Full Time, Hourly, Non-Exempt

Job Summary:

FARM Restaurant at Carneros Resort and Spa is seeking an enthusiastic and skilled Part-Time Server to join our team. This role offers the opportunity to provide exceptional service in a Forbes environment, where every guest interaction is an opportunity to create memorable experiences. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to deliver personalized service in a fast-paced, luxury setting.

Key Responsibilities:

• Provide attentive, personalized service to guests, ensuring their dining experience exceeds expectations.
• Guide guests through the menu, making recommendations for food and wine pairings based on preferences and seasonal offerings.
• Maintain a thorough knowledge of the restaurant’s menu, including wine and beverage offerings.
• Ensure the cleanliness and organization of the dining area, including tables, linens, and utensils, to maintain a polished, luxury atmosphere.
• Uphold Forbes luxury service standards by providing anticipatory and respectful service at all times.
• Collaborate with kitchen staff and other team members to ensure smooth operations and timely service.
• Handle guest concerns with professionalism, ensuring satisfaction and timely resolutions.
• Take and process orders accurately, ensuring all dietary restrictions and preferences are addressed.
• Assist with special events, private dining experiences, and seasonal promotions.
• Follow all health, safety, and sanitation guidelines to maintain a safe and clean working environment.

Preferred Qualifications:

• Previous experience in a fine dining or luxury hospitality setting, preferred but not required.
• Strong communication skills and the ability to engage guests with enthusiasm and professionalism.
• Ability to work efficiently in a high-energy, fast-paced environment while maintaining a focus on quality service.
• Knowledge of Napa Valley wines and culinary offerings is a plus.
• Team player mentality with a dedication to maintaining high service standards.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds as needed.
• Capability to navigate the resort’s expansive property as applicable.

Total Compensation

• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance