Cottage Dining Server

Carneros Inn, LLC; California (MO); Sur place; USD 25 000 - 39 000; Temps partiel

Avantages offerts par ce poste

Medical, Dental & Vision Insurance

Paid Time Off (PTO)

401k with Employer Match

Life Insurance

Résumé du poste

Hilltop Restaurant at Carneros Resort and Spa, part of Carneros Inn, LLC, seeks a passionate Server to join the Cottage Dining team in a Forbes environment. This role emphasizes personalized service, menu guidance, and a polished dining atmosphere in a luxury setting.

The ideal candidate will excel in high-energy service, have an eye for detail, and be adaptable to evenings, weekends, and holidays. Experience in fine dining and wine knowledge are advantageous.

Qualifications

• Experience in a fine dining or luxury hospitality setting is preferred.
• Strong communication skills and professionalism.
• Ability to work efficiently in a high-energy, fast-paced environment while maintaining quality service.
• Knowledge of Napa Valley wines is a plus.

Responsabilités

• Provide attentive, personalized service to guests, ensuring a memorable dining experience.
• Guide guests through the menu and wine pairings based on preferences and seasonal offerings.
• Maintain knowledge of the menu, wine, and beverage offerings.
• Ensure dining area cleanliness and a polished luxury atmosphere.
• Uphold Forbes luxury service standards with anticipatory, respectful service.

Connaissances

Fine dining experience

Strong communication

Team player

Evenings/weekends/holidays flexibility

Description du poste

Reports To: Hilltop Manager

Classification: Non-Exempt, PT

Hilltop Restaurant at Carneros Resort and Spa is seeking an enthusiastic and skilled Server to join our Cottage Dining team. This role offers the opportunity to provide exceptional service in a Forbes environment, where every guest interaction is an opportunity to create memorable experiences. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to deliver personalized service in a fast-paced, luxury setting.

Key Responsibilities:

• Provide attentive, personalized service to guests, ensuring their dining experience exceeds expectations.
• Guide guests through the menu, making recommendations for food and wine pairings based on preferences and seasonal offerings.
• Maintain a thorough knowledge of the restaurant’s menu, including wine and beverage offerings.
• Ensure the cleanliness and organization of the dining area, including tables, linens, and utensils, to maintain a polished, luxury atmosphere.
• Uphold Forbes luxury service standards by providing anticipatory and respectful service at all times.
• Collaborate with kitchen staff and other team members to ensure smooth operations and timely service.
• Handle guest concerns with professionalism, ensuring satisfaction and timely resolutions.
• Take and process orders accurately, ensuring all dietary restrictions and preferences are addressed.
• Assist with special events, private dining experiences, and seasonal promotions.
• Follow all health, safety, and sanitation guidelines to maintain a safe and clean working environment.

Preferred Qualifications:

• Previous experience in a fine dining or luxury hospitality setting, preferred but not required.
• Strong communication skills and the ability to engage guests with enthusiasm and professionalism.
• Ability to work efficiently in a high-energy, fast-paced environment while maintaining a focus on quality service.
• Knowledge of Napa Valley wines and culinary offerings is a plus.
• Team player mentality with a dedication to maintaining high service standards.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds as needed.
• Capability to navigate the resort’s expansive property as applicable.

TOTAL COMPENSATION

• Base Salary
• Medical, Dental & Vision Insurance
• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
• 401k with Employer Match
• Paid Time Off (PTO) & Sick Leave