FARM | Busser | Carneros Resort & Spa

Carneros Resort and Spa; Napa (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Carneros Resort and Spa in Napa, California, is seeking a versatile Busser / Guest Services team member to assist servers in Farm Restaurant and ensure guest satisfaction throughout dining experiences.

The role supports a luxury hospitality environment, with responsibilities including clearing and resetting tables, maintaining a pristine dining area, and assisting with service during busy periods. Evening, weekend, and holiday availability is expected.

Qualifications

• Excellent customer service and people skills.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced, guest-focused environment.
• Team player mentality and commitment to maintaining high standards.
• Previous experience in luxury hospitality is a plus.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Removing used plates, glasses, cutlery and napkins from tables.
• Wiping up water spills, food stains and dirt from tables.
• Maintaining tables so they are presentable and set with table settings and condiments.
• Replacing cutlery and glassware in anticipation of new diners.
• Refilling drinking glasses with water.
• Bringing out meal orders if the waitstaff are busy.
• Cleaning the dining area at close of day.

Skills

Excellent customer service

Strong communication

Attention to detail

Team player

Luxury hospitality experience

Flexibility to work evenings weekends

Job description

Job Description:

To assist servers in Farm Restaurant at Carneros Resort at Spa to ensure guest satisfaction during all aspects of the dining experience.

Key Responsibilities

• Removing used plates, glasses, cutlery and napkins from tables.
• Wiping up water spills, food stains and dirt from tables.
• Maintaining tables so that they are presentable and set with required table settings and condiments as applicable.
• Replacing cutlery and glassware in anticipation of new diners.
• Refilling drinking glasses with water.
• Bringing out meal orders if the waitstaff are busy.
• Handling cleaning of the dining area at the close of day.

Skills and qualifications

• Excellent customer service and people skills.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced, guest-focused environment.
• Team player mentality and a commitment to maintaining the resort’s high standards.
• Previous experience in a similar role within luxury hospitality a plus.
• Flexibility to work evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to lift up to 25 pounds as needed.
• Capability to navigate the resort’s expansive property as applicable.