Server Assistant/Runner (Hypsi)

Hyatt Hotels Corporation; Houston (TX); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free parking

Headspace wellbeing program

Job summary

Hyatt Hotels Corporation in Houston is seeking a Restaurant Server Assistant/F&B Runner to support the Server and deliver guest experiences in a fast-paced setting. You will assist with serving, cleaning, and stocking to ensure smooth operations and high service standards.

The role requires clear communication, a proactive attitude toward guest needs, and physical ability to lift up to 50 lbs. Join a team focused on hospitality, teamwork, and delivering memorable dining moments in a lively hotel

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• A desire to exceed guest expectations
• Ability to lift/carry up to 50lbs

Responsibilities

• Adhere to dress code policies during shift
• Perform serving, cleaning, and stocking duties in order to facilitate customer service
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
• Stock beverage and ice dispensers, cabinets, and serving areas are stocked
• Replenish supplies of food and equipment at service bars/satellite service stations
• Set tables with clean linens, condiments, and other supplies
• Clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants
• Wash glasses and other serving equipment at bars
• Serve ice water, coffee, and standard appetizers to patrons
• Maintain an increased awareness of safety issues throughout the property

Skills

Communication

Customer service

Physical stamina

Teamwork

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

Hypsi Restaurant seeks an enthusiastic Restaurant Server to join the team! You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.

Who We Are:

Tucked into the heart of Houston Heights, our full-service Italian restaurant and lounge offers an elevated escape—serving aperitivo-style cocktails and housemade pasta. A true neighborhood gathering spot, we feature a roving tableside mozzarella cart, lumache alla vodka, squid ink radiatori, Duroc pork Milanese, and pistachio pie. We’re always aperitifs, sun-drenched patios, al fresco dining, and lively conversation. Our doors are open to all looking for a good time.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match


• Complimentary & Discounted Nights, Friends & Family Room Rates


• Free parking


• Work-life benefits including wellbeing initiatives such as a complimentary Headspace


• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

The Role:

The Server Assistant/F&B Runner is responsible primarily for assisting the Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact.

Job Responsibilities:

• Adhere to dress code policies during shift


• Perform serving, cleaning, and stocking duties in order to facilitate customer service


• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary


• Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays


• Ensure sure that beverage and ice dispensers, cabinets, serving areas are stocked


• Replenish supplies of food and equipment at service bars/satellite service stations


• Stock refrigerating units with wines and bottled beer, and replace empty beer keg


• Set tables with clean linens, condiments, and other supplies


• Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning


• Clean tables, counters, shelves, walls, furniture, and equipment in food service areas and other areas of restaurants, and mop and vacuum floors


• Wash glasses and other serving equipment at bars


• Clean up spilled food, drink and broken dishes, and remove empty bottles and trash


• Serve ice water, coffee, and standard appetizers (i.e. bread/butter or chips/salsa) to patrons


• Ensure open lines of communication with all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met


• Maintain a high level of cleanliness and safety in the work area


• Ensure that all equipment is maintained in good, safe working condition


• Maintain an increased awareness of safety issues throughout the property


• Keep abreast of safety and emergency procedures and OSHA requirements


• Attend relevant meetings


• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed.Furthermore, employee responsibilities andjobdescriptionsare subject to review and revision.

Qualifications

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment


• Refined verbal and written communication skills


• A desire to exceed guest expectations


• Ability to lift/carry up to 50lbs

We welcome you:

Research shows that individuals tend to apply tojobs only if they meet all the listedjobqualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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