Outlet Server

Sonesta International Hotels Corporation; Bee Cave (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 2x/2

401(k) Retirement Plan with Company 2x

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Di

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels Corporation is seeking a friendly, professional Food Server to deliver outstanding hospitality across our dining outlets. You will take orders, suggest menu options, and ensure seamless service from seating to payment.

You will work in a fast-paced hotel environment, interact with guests to create memorable dining experiences, and uphold food safety and service standards while supporting a collaborative team culture.

Qualifications

• Experience in food service or hospitality preferred.
• Strong communication, interpersonal, and guest service skills.
• Food Handler Certification and TABC Certification preferred.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver excellent guest experiences.
• Serve food and beverages according to service standards, presentation guidelines, and timings.
• Maintain knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS operations accurately.
• Monitor guest satisfaction and respond promptly to requests or concerns.
• Maintain cleanliness and organization across dining areas and stations.
• Support opening/closing duties and banquet setup as needed.
• Collaborate with Culinary, Bartenders, and F&B leadership for smooth operations.
• Follow food safety standards and responsible alcohol service guidelines.

Skills

Guest service

Communication

Hospitality

Multitasking

Attention to detail

Tools

POS system

Job description

What this role is all about

At Sonesta, great dining experiences are all about connection, energy, and exceptional service. As a Food Server, you'll help create memorable moments for guests by delivering attentive hospitality, personalized service, and outstanding food & beverage experiences across our restaurants, lounges, banquets, or dining outlets. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys interacting with people, and loves creating experiences guests genuinely remember. From menu recommendations to seamless service and genuine conversation, you'll play an important role in bringing our People People culture to life every day. If you're outgoing, service-driven, and passionate about hospitality - we'd love to meet you.

What you’ll be doing

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences throughout service.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain a strong knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction throughout dining experiences and respond quickly and professionally to guest requests or concerns.
• Maintain cleanliness and organization across dining rooms, service stations, tables, and guest-facing areas.
• Support opening duties, closing side work, banquet setup, and operational readiness throughout shifts.
• Partner closely with Culinary, Bartenders, Food Runners, Banquets, and Food & Beverage leadership teams to support smooth operations.
• Follow food safety standards, sanitation procedures, responsible alcohol service guidelines, and hotel operational policies at all times.
• Support upselling initiatives, promotions, and guest engagement opportunities that drive revenue and enhance the dining experience.
• Help create a welcoming, energetic, and team-oriented atmosphere aligned with Sonesta's People People culture.

Any other duties as assigned

Any other duties as assigned.

What great looks like

Previous restaurant, hotel, banquet, hospitality, food service, or customer service experience preferred. Strong communication, interpersonal, and guest service skills with a friendly and professional attitude. Ability to multitask and thrive in a fast-paced hospitality environment. Knowledge of food & beverage service, dining etiquette, POS systems, and responsible alcohol service practices preferred. Strong attention to detail, presentation, cleanliness, and guest satisfaction standards. Ability to work collaboratively as part of a high-energy hospitality team. Food Handler Certification, and TABC Certification required. A passion for hospitality, guest engagement, teamwork, and creating memorable dining experiences. Flexible availability including mornings, evenings, weekends, holidays, and event support as needed.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between. Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you'll want to use these)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.