Server Assistant / Busser - E. 55th Street Marina

Cleveland Metroparks; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Cleveland Metroparks is seeking a Server Assistant/Busser to support servers and ensure a clean, welcoming dining area. You will greet guests, help seat them, clear and reset tables, and keep restrooms and floors tidy.

This role emphasizes safety, customer service, teamwork, and following all policies to deliver a positive guest experience.

Qualifications

• Customer service orientation
• Ability to work in a fast-paced dining environment
• Strong teamwork and communication skills

Responsibilities

• Clears and resets tables, restocks supplies, removes trash, checks restrooms in a prompt and accurate manner with full focus on customer service.
• Greets customers and provides outstanding service to all customers and the general public while displaying a positive, friendly attitude and demeanor.
• Assists servers with greeting, seating guests and food delivery; communicates guest requests to the server as needed.
• Maintains a clean and safe facility and adheres to policies and procedures.
• Keeps supervisor informed of key issues and responds to potentially unsafe conditions by taking corrective action.

Skills

Customer service

Team player

Job description

The Server Assistant/Busser cooperatively works together with staff to provide a clean, safe, quality experience for guests and provides excellent guest service.

• Clears and resets tables, restocks supplies, removes trash, checks restrooms in a prompt and accurate manner with full focus on customer service.
• Greets customers and provides outstanding service to all customers and the general public while displaying a positive, friendly attitude and demeanor.
• Assists staff including servers with various needs such as greeting, seating guests and food delivery. Responds appropriately to guests requests and communicates guests’ requests to the server as needed.
• Maintains a clean and safe facility.
• Adheres to all policies and procedures to maintain a clean and safe facility.
• Keeps direct supervisor promptly informed of key/significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
• Performs related duties as assigned or apparent.