Server Assistant | Bob's Steak & Chop House

Omni Hotels & Resorts; Austin (TX); On-site; USD 17,000 - 23,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Server Assistant for Bob's Steak & Chop House at Barton Creek Resort & Spa in Austin, Texas. The role supports servers, maintains cleanliness, restocks, and ensures proper dining room setup while delivering friendly, professional service to guests.

The position requires knowledge of menus and beverages, adherence to safety and sanitation standards, and the ability to work in a fast-paced environment with flexible hours, including nights and weekends.

Qualifications

• Must be able to communicate clearly and pleasantly in English with guests, members, management and co-workers.
• Ability to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.

Responsibilities

• Maintain high standards of appearance and wear proper uniform and name tag.
• Provide outstanding service to guests in a friendly, professional manner.
• Wipe down service trays with sanitizer water daily.
• Bus tables and stock supplies for side stations.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo items are covered and dated and discard expired items.
• Set tables with linen, china, glassware and silverware.
• Assist servers during operating hours to meet business demands.

Skills

English fluency

Customer service

Multitasking

Teamwork

Education

Texas Food Handlers certification

TABC certification

Job description

Omni Hotels & Resorts is seeking Server Assistant | Bob's Steak & Chop House for the beautiful new Barton Creek Resort & Spa!

Responsibilities

• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Cross train among other positions within the restaurant.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by the restaurant manager.

Qualifications

• Must have and maintain current Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must be able to work in a fast paced environment and multi task.
• Must be able to work flexible shift including nights, weekends, and holidays.

Physical Requirements

• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Working Environment

• Interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.