Server Assistant

Inns of Aurora; Town of Aurora (NY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off (PTO)

401K program

Employee discounts

Job summary

Inns of Aurora in Town of Aurora, NY, seeks a Server Assistant to aid servers in expediting food and beverage orders and to help create a casual, relaxing dining experience.

The role involves setting up dining areas, restocking stations, clearing and resetting tables, running food as needed, maintaining cleanliness, and adhering to IOA policies. A TIPS certification is preferred; training provided. Benefits for full-time staff include medical/dental, PTO, 401K, and employee discounts.

Qualifications

• Excellent verbal communication skills required.
• Ability to multi-task in a fast-paced dining environment.
• Maintain neat, professional appearance and practices.
• Ability to stand for long periods and work in a team.
• Adhere to food safety and health standards.
• Maintain calm under pressure in busy shifts.

Responsibilities

• Set up dining area and server stations before each shift.
• Stay informed of daily menu updates.
• Set tables prior to guest arrival with utensils and condiments.
• Restock all stations and complete side work.
• Clear and reset tables after guest visits with utensils and condiments.
• Run food from kitchen as needed.
• Maintain cleanliness of service and dining areas.
• Report customer service issues to restaurant management.
• Attend mandatory training and adhere to dress policy.
• Other duties as assigned.

Skills

Excellent verbal communication skills

Multi-tasking

Neat appearance

Stand for long periods

Teamwork

Food safety standards

Calm under pressure

Flexible scheduling

Education

High school or college degree

Tools

TIPS certification

Job description

Sub Minimum wage plus tips

Position Purpose:

The Server Assistant is responsible for aiding the server in receiving and expediting food and beverage orders and helping to create a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Clear, clean and reset tables after guest visit with appropriate utensils, condiments, etc.
• Maintain cleanliness of dining area including tables, floors, counters, and other dining spaces
• Remove dishes and glasses from tables and take to kitchen during meals
• Run food from kitchen, as needed
• Communicate clearly with server and other Fargo staff members to ensure proper service
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties as assigned

• Excellent verbal communication skills
• Ability to multi-task effectively

• Ability to maintain neat, professional and clean appearance and practices

• Ability to work while standing for long periods of time

• Ability to work in a team environment

• Ability to adhere to proper food regulation standards and health and safety standards

• Ability to maintain calm and collected demeanor in fast-paced working conditions

• Flexibility with hourly scheduling

PREFERENCES

• High school or college degree

• Previous serving experience in a casual atmosphere

• Knowledge and understanding of workplace safety procedures

SPECIAL POSITION REQUIREMENTS

• TIPS certification; will train as needed

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.