Server

Inns of Aurora Resort & Spa; Town of Aurora (NY); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

401K program

Employee discount

Job summary

Inns of Aurora Resort & Spa in Town of Aurora, NY, is seeking a Fargo Server to deliver casual, relaxing dining experiences. You will set up stations, greet guests, describe wines, take orders, and coordinate service with the kitchen and bar.

This role requires excellent communication, teamwork, and the ability to multitask in a fast-paced environment. TIPS certification is preferred and training will be provided; full and part-time schedules may be available, with gratuities on top of base pay.

Qualifications

• Excellent verbal communication skills.
• Ability to multitask effectively.
• Ability to maintain neat, professional and clean appearance and practices.
• Ability to stand for long periods of time.
• Ability to work in a team environment.
• Adhere to food regulation and health and safety standards.
• Remain calm in fast-paced conditions.
• Flexibility with guest needs and hourly schedules.
• TIPS certification; training provided as needed.

Responsibilities

• Set up dining area and server stations before each shift.
• Stay informed of daily menu updates and local offerings.
• Greet guests and introduce oneself to guests in designated sections.
• Describe and recommend wines and specialty beverages.
• Take orders, assist and make section recommendations.
• Expedite food from kitchen to guest tables.
• Prepare cocktails as ordered and deliver to guests or bar.
• Present checks and process payments; ensure correct cash out.
• Complete side work and daily cleaning tasks; end-of-shift duties.
• Maintain cleanliness of the service area and report issues.
• Attend mandatory training and adhere to dress code.

Skills

Verbal communication

Multitasking

Professional appearance

Teamwork

Health and safety standards

Calm under pressure

Flexibility with hours

Education

High school or college degree

Job description

Position Purpose

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Salary

$10/ hourly plus gratuities

Responsibilities

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests to ensure satisfaction
• Prepare cocktails as ordered and bring to guests, or deliver to bartender
• Expedite food from kitchen to guest tables
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per IOA guidelines
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

Requirements

• Excellent verbal communication skills
• Ability to multi-task effectively
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment
• Ability to adhere to proper food regulation standards and health and safety standards
• Ability to maintain calm and collected demeanor in fast-paced working conditions
• Flexibility with guest needs and hourly schedules

Preferences

• High school or college degree
• Previous serving experience in a casual atmosphere
• Knowledge and understanding of workplace safety procedures
• Local wine and food knowledge

Special Position Requirements

• TIPS certification; will train as needed

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.