Server Assistant

Inns of Aurora Resort & Spa; Town of Aurora (NY); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical and dental benefits

401K plan

Employee discount

Job summary

Inns of Aurora Resort & Spa is seeking a Server Assistant to support the server in taking and expediting food and beverage orders and to help maintain a casual, relaxing dining environment in Town of Aurora, NY. The role is paid at sub minimum wage plus tips and requires attention to cleanliness and guest service.

The position emphasizes teamwork, flexibility with hourly scheduling, and adherence to health and safety standards.

Qualifications

• Excellent verbal communication skills.
• Ability to multi-task effectively.
• Ability to maintain neat, professional appearance and practices.
• Ability to work in a team environment.

Responsibilities

• Set up dining area and server stations before each shift.
• Stay informed of daily menu updates.
• Set tables before guest arrival with appropriate utensils and condiments.
• Restock all stations and complete daily cleaning tasks.
• Clear and reset tables after guest visits and run food from kitchen as needed.
• Report any customer service issues to management and maintain cleanliness of the service area.

Skills

Communication skills

Multi-tasking

Team player

Professional appearance

Education

High school diploma or equivalent

Job description

Position Purpose:

The Server Assistant is responsible for aiding the server in receiving and expediting food and beverage orders and helping to create a casual and relaxing dining experience.

Sub Minimum wage plus tips

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates
• Set tables prior to guest arrival with appropriate utensils, condiments etc
• Restock all stations
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Clear, clean and reset tables after guest visit with appropriate utensils, condiments, etc
• Maintain cleanliness of dining area including tables, floors, counters, and other dining spaces
• Remove dishes and glasses from tables and take to kitchen during meals
• Run food from kitchen, as needed
• Communicate clearly with server and other Fargo staff members to ensure proper service
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties as assigned

Requirements

• Excellent verbal communication skills
• Ability to multi-task effectively
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment
• Ability to adhere to proper food regulation standards and health and safety standards
• Ability to maintain calm and collected demeanor in fast-paced working conditions
• Flexibility with hourly scheduling

PREFERENCES

• High school or college degree
• Previous serving experience in a casual atmosphere
• Knowledge and understanding of workplace safety procedures

Special Position Requirements

• TIPS certification; will train as needed

Benefits

• We are proud to offer outstanding benefits to all of our employees.
• Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
• Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
• We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.