Server Assistant

Wythe Hotel; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join Wythe Hotel as a server assistant, playing a vital role in creating memorable events. You'll ensure guests receive exceptional service while maintaining a clean and organized environment. This physically demanding role requires teamwork and a positive attitude.

Qualifications

• Ability to lift up to 20 pounds.
• Open availability on weekends.

Responsibilities

• Setting up event stations and maintaining cleanliness.
• Assisting bar team with prep duties and restocking.
• Greeting guests warmly and ensuring their comfort.

Skills

Communication

Attention to Detail

Problem Solving

Positivity

Job description

About Wythe Hotel

Housed in a meticulously restored 1901 factory building steps from the Williamsburg waterfront, the Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophistication. Our Michelin-recognized hotel supported by Le Crocodile, Bar Blondeau, and a celebrated events program, demands exceptional standards that honor both our historic character and evolving luxury positioning. As we lead Brooklyn's hospitality evolution, we remain committed to sustainable practices while delivering discreet, authentic experiences that resonate with our discerning guests.

Position Summary

We are currently hiring for server assistant staff — this role requires open availability on the weekends. As a member of the event’s server assistant team at Wythe Hotel you play one of the most critical roles in ensuring that our guests are well taken care of. Our server assistant staff are warm, knowledgeable, proficient and capable. Server assistants are the unsung hero of the event, a bridge between behind the scenes and on the floor maintenance and a pillar of delivering consistent and fluid service. This job is physically demanding and requires the ability to easily lift up to 20 pounds to include glassware racks, tables, ice buckets etc.

Key Responsibilities

• Setting up events stations for success; bus tubs, clearly marked bags for used linens, maintaining a clean and organized polishing area.
• Assisting bar team with prep duties; filling and restocking ice wells, stocking liquors and batch for service, transitioning of outside terrace bar from cocktail hour back inside main event hall bar.
• Clearing tables at the appropriate time and in the correct manner.
• Resetting room — setting up couches / tables / chairs according to floor plan.
• Maintaining readily available glassware, cutlery and plates throughout service.
• Side-work including but not limited to: cleaning and polishing silverware and glassware, cutting bread, portioning butter, sweeping, mopping, spot detailing tables.
• Ensuring smooth breakdown of events to include correctly bussing rental glassware back into the appropriate racks, bringing trash and used linens to appropriate spaces [trash room / kitchen laundry], breaking down tables, ensuring events items are returned to storage spaces.

Responsibilities:

• Greeting all guests warmly upon arrival and departure.
• Moving throughout the event with attention to detail and finesse amongst a large group.
• Communication and openness to active problem solving.
• Close attention to detail, cleanliness etc.
• Close attention to the state of our guests, if they seem to be finished, if they require a server, if they require water, if they require assistance with anything, if they are uncomfortable forany reason.
• Positivity and a desire to have fun and do a good job.

Why This Role Matters

You'll create the backdrop for life's most meaningful celebrations, from intimate gatherings to milestone events that become part of our guests' personal histories. Your leadership will shape not only exceptional experiences for guests but also fulfilling careers for your team members.

Growth Opportunity

Help define the future of luxury events in Brooklyn while building a program that stands alongside global hospitality icons. Create innovative concepts that push creative boundaries while establishing new standards that honor authentic character.

The Wythe Hotel is committed to creating an inclusive workplace that promotes and values diversity. We encourage applications from individuals of all backgrounds, abilities, and perspectives.