Server

The Ranch Country Club; Westminster (CO); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

The Ranch Country Club in Westminster, CO is seeking Front-of-House Service Staff to enhance guest dining experiences. You will interact with guests, answer questions about menus, and ensure a welcoming, efficient service.

Responsibilities include table setup, guiding guests, wine service, and assisting with events. Must be fluent in English with good communication and interpersonal skills. Previous serving experience preferred.

Qualifications

• Excellent verbal communication is required.
• Positive interpersonal skills are essential.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Prepare tables and set up service areas for guests.
• Stay updated on menu items and kitchen deviations.
• Greet guests warmly and guide them to tables.
• Present menus, suggest dishes, assist with drink selection.
• Deliver items, refill supplies, and maintain dining area cleanliness.
• Open and pour wine tableside when appropriate.
• Handle payments and balance receipts.
• Support staff during peak times and events as needed.
• Promote and explain resort services to guests.
• Ensure a welcoming, comfortable, and relaxed dining experience.

Skills

Oral communication

Interpersonal skills

English fluency

Written English basics

Education

High school diploma or equivalent

Job description

Job Overview:

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front-of-House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guests needs and making them feel welcome, comfortable, important, and relaxed.

General Responsibilities:

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, and performing all other preparation tasks.
• Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
• Performing basic cleaning tasks as needed or directed by the supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.

Job Qualifications:

• Education:High school diploma or equivalent preferred.
• Experience:Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.