Server

EOS; Washington (District of Columbia); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Vacation & Holidays

Life Insurance

AD&D Insurance

Disability Insurance

401k Plan

Parental Leave

Job summary

Embassy Suites Georgetown is seeking a PM Restaurant Server to join our dining team. You will take orders, serve food and beverages, and ensure a superior guest experience in a fast-paced luxury setting.

You will coordinate with management and kitchen staff, handle payments, and maintain safety and sanitation standards while delivering professional, friendly service. The ideal candidate has 1–2 years in high-volume hospitality, ServeSafe and TIPs certs, and a reliable, flexible attitude suitable

Qualifications

• High school degree or equivalent; or relevant work experience.
• 1–2 years' experience in high-volume, luxury lounge or restaurant.
• 1–2 years' hospitality experience with high-profile clients.
• Must possess ServeSafe and TIPs certifications.

Responsibilities

• Take orders and serve food to tables in a timely manner.
• Recommend appetizers and meals based on menu and specials.
• Address customer concerns with management to ensure a pleasant dining experience.
• Confirm orders with chefs and bartenders when clarification is requested.
• Maintain professional, friendly and engaging service.
• Handle payments and follow POS procedures.
• Prepare itemized checks including sales tax.
• Follow responsible alcohol service policies.

Skills

Customer service

Communication

Attention to detail

Professional demeanor

Flexibility

Pressure handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Job Overview

Embassy Suites Georgetown is seeking an PM Restaurant Server(s) become an integral part of our team. You will take orders and serve food to patrons at the dining establishment. Remain attentive to patron dining experience, accommodate special requests and exceed service standards as established by the restaurant. Completes all restocking and cleaning duties by performing opening and closing side work as instructed. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment to safeguard customer and company. Ability to thrive in a fast-paced environment.

Essential Functions

• Ensure that all food and drink orders from customers are accurate and brought to each table in a timely manner
• Recommend appetizers and meals to customers based on the menu and specials
• Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
• Confirm orders with the chefs and bartenders whenever a clarification is requested
• Consistently offer professional, friendly and engaging services
• Take and expedite drink orders quickly and accurately; serve refills upon request
• Consistent restaurant presentation- utilize appropriate stemware/glassware as required by company standards, polish glassware, stock bar supplies to par levels, etc.
• Assist with setting tables and rearranging tables to accommodate larger parties
• Follow cash handling and POS procedures
• Prepare checks that itemize and total meal costs and sales taxes.
• Follow responsible alcohol service
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• High school degree or equivalent; or relevant work experience
• Must have 1-2 years' experience in high volume, luxury lounge or restaurant
• Must have 1-2 years' hospitality experience working with high profile clients
• Meet minimum age requirement of jurisdiction.
• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with bussers, cooks and other staff.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.
• Strong knowledge of wines, spirits, champagnes and
• Previous point of sale system experience is an asset
• Excellent communication and organizational skills
• Strong interpersonal in working with high-profile clients and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Flexible to work AM/PM shifts, weekends and holidays
• Eager to learn and grow with restaurant
• Must possess valid ServeSafe and TIPs certification

Benefits

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

• Paid Parental Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid Long term Disability
• 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.