Server

Default (All-EOS Job Aggregator); Bethesda (MD); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Vacation, Sick and Holiday Pay

Company Life Insurance

AD&D Insurance

Short Term Disability

Long Term Disability

401k Retirement Plan

Job summary

Embassy Suites Georgetown is seeking an experienced Restaurant Server to join our dining team. You will take orders, serve meals and beverages, and ensure guests have an exceptional dining experience in a fast-paced environment.

Responsibilities include ensuring accuracy of orders, coordinating with kitchen and bar, and handling payments. Must have ServeSafe and TIPs certifications, and prior hospitality experience is preferred.

Qualifications

• High school diploma or equivalent or relevant work experience.
• 1-2 years experience in high volume, luxury lounge or restaurant.
• Experience serving high-profile clients in hospitality.
• Must meet minimum age requirement of jurisdiction.
• Excellent customer service in fast-paced environments.

Responsibilities

• Take and serve food and drink orders accurately at the dining establishment.
• Provide friendly, professional service and exceed guest expectations.
• Coordinate with management to address guest concerns and maintain a pleasant dining experience.
• Confirm orders with chefs/bartenders when clarification is needed.
• Manage POS transactions and ensure accurate checks and payments.

Skills

Customer service

Communication skills

Team collaboration

Flexibility

Multitasking

Education

ServeSafe certification

TIPs certification

Tools

POS system

Job description

Embassy Suites Georgetown
1250 22nd St NW
Washington, DC 20037, USA

Description

Job Overview:
Embassy Suites Georgetown is seeking an PM Restaurant Server(s) become an integral part of our team. You will take orders and serve food to patrons at the dining establishment. Remain attentive to patron dining experience, accommodate special requests and exceed service standards as established by the restaurant. Completes all restocking and cleaning duties by performing opening and closing side work as instructed. Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed. Receives proper payment from guest and ensures accuracy of guest check and method of payment to safeguard customer and company. Ability to thrive in a fast-paced environment.

Essential Functions:

• Ensure that all food and drink orders from customers are accurate and brought to each table in a timely manner
• Recommend appetizers and meals to customers based on the menu and specials
• Work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
• Confirm orders with the chefs and bartenders whenever a clarification is requested
• Consistently offer professional, friendly and engaging services
• Take and expedite drink orders quickly and accurately; serve refills upon request
• Consistent restaurant presentation- utilize appropriate stemware/glassware as required by company standards, polish glassware, stock bar supplies to par levels, etc.
• Assist with setting tables and rearranging tables to accommodate larger parties
• Follow cash handling and POS procedures
• Prepare checks that itemize and total meal costs and sales taxes.
• Follow responsible alcohol service
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• High school degree or equivalent; or relevant work experience
• Must have 1-2 years' experience in high volume, luxury lounge or restaurant
• Must have 1-2 years' hospitality experience working with high profile clients
• Meet minimum age requirement of jurisdiction.
• Experience providing excellent customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with bussers, cooks and other staff.
• Ability to work in a fast-paced work environment and deliver orders in a timely manner.
• Strong knowledge of wines, spirits, champagnes and
• Previous point of sale system experience is an asset
• Excellent communication and organizational skills
• Strong interpersonal in working with high-profile clients and problem-solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Flexible to work AM/PM shifts, weekends and holidays
• Eager to learn and grow with restaurant
• Must possess valid ServeSafe and TIPs certification

We are looking to hire the most highly qualified people and provide a competitive benefits package which include:

• Health Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid Long term Disability
• 401k Retirement Plan

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.