Bartender

Monkeypod Kitchen; Lahaina (HI); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Wet Willie’s in Lahaina, Hawaii is seeking a friendly bartender to create and serve drinks at the bar while providing top-notch guest service. You will greet guests warmly, explain menu items, take orders, and ensure a smooth bar operation.

Responsibilities include bar setup, stocking, garnishing, handling payments, and maintaining a clean bar area. A team-driven mindset and dependable attendance are essential for success in a fast-paced environment.

Qualifications

• Customer oriented – attend to guests' needs while following procedures.
• Capable of handling tasks under pressure and meeting service standards.
• Follow safety policies and operate bar equipment responsibly.
• Listen actively and communicate clearly with guests and coworkers.
• Maintain hygiene and cleanliness of the bar area.

Responsibilities

• Assist in bar setup and stocking items (linens, glassware, garnishes, mixers).
• Greet guests warmly and offer menus and recommendations.
• Explain menu items and daily specials with pricing details.
• Take and enter orders into the system for kitchen and bar staff.
• Check IDs to verify legal drinking age.
• Prepare and garnish drinks for guests.
• Ensure guests are enjoying their experience and address issues.
• Clear and reset bar area and restock items as needed.
• Present guest checks and process payments.
• Polish glassware and restock bar supplies.
• Stock ice and manage waste disposal.

Skills

Customer focus

Under pressure

Safety awareness

Active listening

Communication

Decision making

Conflict management

Direction following

Teamwork

Friendly & energetic

Neat & well groomed

Job description

• Assist in preparing the bar for service by setting up bar and bar area, including preparing items such as linens, silverware, and glassware, stocking liquors, preparing garnishes, and preparing drink mixers.
• Greet all guests in a warm, personal, friendly manner.
• Review drink and food menus, as well as any specials with guests seated at the bar and make recommendations.
• Offer food menus to guests seated at the bar and answer questions about menu items, offering descriptions and making recommendations. Inform guests of daily specials including pricing if not listed on the menu.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Take guests' food and beverage orders and enter orders into computers for transmittal to kitchen staff.
• Check guests' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Prepare, garnish, and serve drinks for guests seated at the bar in an expeditious manner.
• Check with guests to ensure that they are enjoying their food and drink items, and take action to correct any problems.
• Remove dishes and glasses from the bar, and take them to the kitchen for cleaning.
• Prepare and present guests' checks according to policy, ensuring any special requests are followed (such as split checks), and collect corresponding payments.
• Polish and restock all glassware as needed.
• Restock all bar items including wine, beer, condiments, etc.
• Clean entire bar area including bar top, glass washer, etc.
• Stock ice.
• Take garbage and recycling to the appropriate destination.

Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.

Requirements

• Customer Oriented - Ability to take care of the guests' needs while following HCR procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Must follow all safety policies and procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate by speaking effectively and clearly with guests, coworkers, and management. Ability to actively attend to, convey, and understand the comments and questions of others.
• Decision Making & Judgment - Ability to make sound decisions with available information while following HCR policy.
• Conflict Management - Ability to deal with others in a negative situations and work towards a positive outcome.
• Response to Direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
• Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of the task.
• Neat and well Groomed.