Server

Patty Os Café and Bakery; Virginia; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, vision and dental insurance (f

Paid time off (Full time employees)

401(k) retirement plan with match

On-the-job training

Employee education allowance

Employee appreciation events

Complimentary uniforms

Delicious family meals daily prepared

Competitive pay

Job summary

Patty O's Café & Bakery is seeking a Front of House team member to deliver a polished guest experience in a historic setting. You will manage service areas, assist guests with questions about the property and local area, and support beverage knowledge across house cocktails and wine selections.

A strong emphasis on hospitality, timeline management, and guest satisfaction is essential. We offer full-time roles with benefits including insurance, paid time off, retirement plan matching, and

Qualifications

• Must be at least 18 years of age.
• Well-groomed and well-presented.
• Reliable transportation.
• Familiarity with Forbes Standards.
• Intermediate wine knowledge.
• Ability to communicate in a language other than English, preferably Spanish or French.
• Certification in alcohol awareness program.
• Certification in CPR.
• Prior experience with Resortsuite and Tock.
• Advanced wine knowledge.

Responsibilities

• Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests.
• Maintain all aspects of the service areas and dining room.
• Serve as the ambassador of the establishment.
• Execute the mechanics and standards of service.
• Maintain organized workstations during service.
• Speak knowledgeably about The Inn at Little Washington.
• Update guest profiles in the systems.
• Enter orders correctly and efficiently.
• Communicate needs of the section to the kitchen.
• Ensure Forbes 5-Star standards are upheld.

Skills

Interpersonal communication

Wine knowledge

Customer service

Time management

Guest relations

Tools

Tock system

Job description

Located in the picturesque town of Washington, Virginia.

30 minutes from Culpeper, Front Royal, and Warrenton, Virginia
40 minutes from Gainesville and Stephen City, Virginia
Just a bit over an hour from Reston and Loudoun County, Virginia

Patty O's Café & Bakery is a new restaurant by Patrick OConnell, the award-winning chef and proprietor of The Inn at Little Washington. Slated to open in the fall of 2021, Patty O's will feature American classics inspired by Chef O Connells childhood, as well as, magical dream-like murals, incredible handcrafted cocktails, wine, beer, and a grab and go bakery of delightful French inspired pastries; there will be something for everyone.
Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Employee appreciation events
• Complimentary uniforms
• Delicious family meals daily prepared by the chefs
• Competitive pay

Come be a part of history and the legacy of the first ever Patty O's Cafe & Bakery!

SUMMARY

Participate in daily Front of House operations to deliver a casual, comfortable yet sophisticated experience to all guests. Maintain all aspects of the service areas and dining room. Serves as the ambassador of the establishment.

ESSENTIAL FUNCTIONS

• Able to execute the mechanics and standards of service
• Maintains organized workstations during service
• Demonstrates knowledge of basic dining room standards and etiquette
• Is conscious of time-management and order-of-operation skills
• Able to confidently speak about The Inn at Little Washington
• Extensive beverage knowledge; BTGs, house cocktails, beer
• Extensive knowledge of all food items on menu
• Exhibits anticipatory service
• Knowledge of entry level resort-suite functions
• Full understanding of all billing requirements; splitting checks, discounts, room charges, and transferring checks
• Will regularly update guest profile in Tock to build the database
• Able to enter orders correctly and efficiently
• Is directly responsible for the section before and during service
• Knowledgeable of The Forbes 5-Star standards
• Communicates to the kitchen with the needs of the section

QUALIFICATIONS

Required

• Must be at least 18 years of age
• Must be well-groomed and well-presented
• Must have reliable transportation
• Familiarity with Forbes Standards
• Intermediate wine knowledge
• Ability to communicate in a language other than English, preferably Spanish or French
• Certification in alcohol awareness program
• Certification in CPR
• Prior experience with Resortsuite and Tock
• Advanced wine knowledge

SKILLS

• Ability to communicate in English both orally and in writing
• Strong interpersonal communication skills both verbal and written
• Must always be organized and maintain cleanliness of workstation
• Ability to speak using clear and professional language
• Ability to multi-task in a fast-paced environment
• Ability to assist guests with questions about the property, history, and surrounding areas

PHYSICAL DEMANDS

• Must be able to lift 30+ lbs.
• Able to stand, bend and walk for long periods of time
• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing

The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws