Server

Steak 'n Shake - S. Glenstone - Springfield; Springfield (MO); On-site; USD 13,776 - 20,664; Part time

Job summary

Steak 'n Shake - S. Glenstone in Springfield is hiring a Service Team Member for front-of-house operations. Responsibilities include cashiering, drive-thru service, and ensuring excellent guest experiences by maintaining cleanliness and adhering to company standards.

The ideal candidate must be 16 years or older, possess strong communication skills, and have reliable transportation. This position offers minimum wage plus tips, and a passion for guest service is essential.

Qualifications

• Must be 16 years of age or older.
• Able to work well with others and assigned schedule.
• Reliable transportation is necessary.

Responsibilities

• Responsible for cashier, drive-thru service, serving, and hostess roles.
• Ensure service, hospitality, accuracy, and speed.
• Maintain restaurant cleanliness and follow company policies.

Skills

Interpersonal skills

Communication skills

Basic math skills

Ability to follow directions

Job description

The Service Team or Front of House is primarily responsible for administering the 7 steps of Service to every single guest within their assigned job while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, and company policy requirements. The service team is accountable for leading and delivering Steak N Shake standards in the eyes of the guests. The position has the role but is not limited to cashier, serving, drive‑thru operations, and hostess. The Service Team must obtain excellent interpersonal skills and be able to retain menu item information.

Service Team Member - Front of House Roles and Responsibilities

• Part‑time and/or Full‑Time Position
• Reports to Operational Supervisor and/or Service Trainer
• Retain menu item information and changes
• Responsible for excellent guest experienceMaintains policies and procedures
• Passionate about guest service
• Maintains optimal restaurant cleanliness
• Ability to learn and be proficient in all positions of the front house
• Meets basic math and reading requirements
• Ability to lift 20‑30 Ibs occasionally
• Effectively interact with guests and associates
• Uphold professional relationships with associates and guests while under stress
• Maintain personal hygiene and cleanliness

Job Summary

1. Daily work assignments assigned but not limited to cashier, drive‑thru service, serving, hostess

2. Actively ensure service, hospitality, accuracy, and speed

3. Demonstrate effective decision‑making and problem‑solving

4. Possess communication skills

5. Effectively follow all tasks permanently assigned by the Supervisor to the best of the ability

When working as a server at any location that offers full‑service dining, service rate plus tips will apply.

Requirements

• Must be 16 years of age or older
• Able to work assigned schedule
• Able to work well with others
• Can effectively follow direction
• Reliable Transportation

Compensation: Minimum Wage Plus Tips