Server

Stenco -1105 - North Glenstone - Springfield; Springfield (MO); On-site; USD 8,091 - 16,740; Part time

Job summary

Stenco -1105 - North Glenstone - Springfield is looking for a Service Team Member. This role can be part-time or full-time and requires maintaining exceptional guest service while adhering to cleanliness and company policies. Responsibilities include cashiering, drive-thru service, and serving. Candidates must be at least 16 years old, reliable, and possess effective communication skills. A minimum wage compensation structure is in place, with potential tips for full-service dining.

Qualifications

• Must be 16 years of age or older.
• Able to work assigned schedule.
• Reliable transportation necessary.

Responsibilities

• Responsible for excellent guest experience.
• Ensure service, hospitality, accuracy, and speed.
• Uphold policies and procedures.

Skills

Excellent interpersonal skills

Communication skills

Ability to follow direction

Basic math skills

Ability to lift 20-30 lbs

Job description

The Service Team or Front of House is primarily responsible for administering the 7 steps of Service to every single guest within their assigned job while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, and company policy requirements. The service team is accountable for leading and delivering Steak N Shake standards in the eyes of the guests. The position has the role but is not limited to cashier, serving, drive‑thru operations, and hostess. The Service Team must obtain excellent interpersonal skills and be able to retain menu item information.

Service Team Member - Front of House Roles and Responsibilities

• Part-time and/ or Full-Time Position
• Reports to Operational Supervisor/ and or Service Trainer
• Retain menu item information and changes
• Responsible for excellent guest experience
• Maintains policies and procedures
• Passionate about guest service
• Maintains optimal restaurant cleanliness
• Ability to learn and be proficient in all positions of the front house
• Meets basic math and reading requirements
• Ability to lift 20-30Ibs occasionally
• Effectively interact with guests and associates
• Uphold professional relationships with associates and guests while under stress
• Maintain personal hygiene and cleanliness

Job Summary

1. Daily work assignments assigned but not limited to cashier, drive‑thru service, serving, hostess

2. Actively ensure service, hospitality, accuracy, and speed

3. Demonstrate effective decision-making and problem‑solving

4. Possess communication skills

5. Effectively follow all tasks permanently assigned by the Supervisor to the best of the ability

When working as a server at any location that offers full-service dining, service rate plus tips will apply.

Requirements

Must be 16 years of age or older

Able to work assigned schedule

Able to work well with others

Can effectively follow direction

Reliable Transportation

Compensation

Minimum Wage

Apply now online to be considered!