Server

Stenco -3503 - Joplin; Gateway Drive (MO); On-site; USD 9,987 - 13,776; Part time

Job summary

Stenco -3503 - Joplin is hiring a Service Team Member for the Front of House. The role includes tasks like cashiering, serving, and ensuring an excellent guest experience while maintaining restaurant cleanliness and company policies. Candidates must be at least 16 years old, possess good interpersonal skills, and have reliable transportation. The position offers both part-time and full-time options. Compensation is based on minimum wage plus tips where applicable.

Qualifications

• Must be 16 years of age or older.
• Reliable transportation required.
• Ability to work assigned schedule.

Responsibilities

• Administer 7 steps of service to guests.
• Maintain cleanliness and sanitation in the restaurant.
• Handle cashier and drive-thru operations.

Skills

Interpersonal skills

Menu item retention

Customer service

Effective communication

Ability to follow directions

Job description

The Service Team or Front of House has the primary responsibility to administer the 7 steps of Service to every single guest within their assigned job while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, and company policy requirements. Service team is accountable for leading and delivering Steak N Shake standards in the eyes of the guests. The position has the role but not limited to cashier, serving, drive thru operations and hostess. The Service Team must obtain excellent interpersonal skills, able to retain menu item information.

Service Team Member - Front of House Responsibilities

• Part time and/or Full Time Position
• Reports to Operational Supervisor/ and or Service Trainer
• Retain menu item information and changes
• Responsible for excellent guest experience
• Maintains policies and procedures
• Passionate about guest service
• Maintains optimal restaurant cleanliness
• Ability to learn and be proficient in all positions of the front house
• Meets basic math and reading requirements
• Ability to lift 20-30 Ibs occasionally
• Effectively interact with guests and associates
• Uphold professional relationships with associates and guests while under stress
• Maintain personal hygiene and cleanliness

Job Summary

1. Daily work assignments assigned but not limited to cashier, drive thru service, serving, hostess
2. Actively ensure service, hospitality, accuracy, and speed
3. Demonstrate effective decision making and problem solving
4. Possess communication skills
5. Effectively follow all tasks always assigned by Supervisor to best of ability

When working as a server at any location that offers full-service dining, service rate plus tips will apply.

Requirements

• Must be 16yrs of age or older
• Able to work assigned schedule tags. Should correct to:
• Able to work assigned schedule
• Able to work well with others
• Can effectively follow direction
• Reliable Transportation

Compensation

Minimum Wage