Server

Stenco -1102 - St. Louis St. - Springfield; Springfield (MO); On-site; USD 16,531 - 20,664; Full time

Job summary

Stenco in Springfield is seeking a Service Team Member for front-of-house operations. The role involves providing excellent guest service, maintaining restaurant cleanliness, and performing duties such as cashier, serving, and drive-thru operations. Candidates must be at least 16 years old, have reliable transportation, and be able to work well with others. This position offers minimum wage compensation and requires adherence to company policies and procedures.

Qualifications

• Must be 16 years of age or older.
• Able to work assigned schedule.
• Able to work well with others.
• Can effectively follow direction.
• Reliable transportation.

Responsibilities

• Administer the 7 steps of Service to every guest.
• Maintain cleanliness and sanitation.
• Lead and deliver Steak N Shake standards.
• Effectively interact with guests and associates.
• Uphold professional relationships under stress.

Skills

Interpersonal skills

Communication skills

Basic math skills

Job description

The Service Team or Front of House is primarily responsible for administering the 7 steps of Service to every single guest within their assigned job while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, and company policy requirements. The service team is accountable for leading and delivering Steak N Shake standards in the eyes of the guests. The position has the role but is not limited to cashier, serving, drive‑thru operations, and hostess. The Service Team must obtain excellent interpersonal skills and be able to retain menu item information.

Service Team Member - Front of House Roles and Responsibilities

• Part-time and/ or Full-Time Position
• Reports to Operational Supervisor/ and or Service Trainer
• Retain menu item information and changes
• Responsible for excellent guest experience
• Maintains policies and procedures
• Passionate about guest service
• Maintains optimal restaurant cleanliness
• Ability to learn and be proficient in all positions of the front house
• Meets basic math and reading requirements
• Ability to lift 20-30Ibs occasionally
• Effectively interact with guests and associates
• Uphold professional relationships with associates and guests while under stress
• Maintain personal hygiene and cleanliness

Job Summary

1. Daily work assignments assigned but not limited to cashier, drive‑thru service, serving, hostess

2. Actively ensure service, hospitality, accuracy, and speed

3. Demonstrate effective decision-making and problem‑solving

4. Possess communication skills

5. Effectively follow all tasks permanently assigned by the Supervisor to the best of the ability

When working as a server at any location that offers full-service dining, service rate plus tips will apply.

Requirements

Must be 16 years of age or older

Able to work assigned schedule

Able to work well with others

Can effectively follow direction

Reliable Transportation

Compensation

Minimum Wage

Apply now online to be considered!