Server

Stenco -1103 - S. Campbell - Springfield; Springfield (MO); On-site; USD 12,000 - 18,000; Part time

Job summary

Stenco -1103 - S. Campbell - Springfield is looking for a Service Team Member for front of house roles, which includes cashiering, serving, and drive-thru tasks. Candidates must be at least 16 years old and possess strong interpersonal and communication skills. The role emphasizes guest service and adherence to cleanliness and operational policies. The position can be part-time or full-time with a focus on delivering an excellent guest experience in a fast-paced environment.

Qualifications

• Must be 16 years of age or older.
• Able to work assigned schedule.
• Can effectively follow directions.

Responsibilities

• Responsible for cashier, drive-thru service, serving, hostess tasks.
• Ensure service quality, hospitality, accuracy, and speed.
• Follow tasks assigned by Supervisor effectively.

Skills

Interpersonal skills

Menu item retention

Basic math skills

Problem-solving

Communication skills

Job description

The Service Team or Front of House is primarily responsible for administering the 7 steps of Service to every single guest within their assigned job while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, and company policy requirements. The service team is accountable for leading and delivering Steak N Shake standards in the eyes of the guests. The position has the role but is not limited to cashier, serving, drive‑thru operations, and hostess. The Service Team must obtain excellent interpersonal skills and be able to retain menu item information.

Service Team Member - Front of House Roles and Responsibilities

• Part-time and/ or Full-Time Position
• Reports to Operational Supervisor/ and or Service Trainer
• Retain menu item information and changes
• Responsible for excellent guest experience
• Maintains policies and procedures
• Passionate about guest service
• Maintains optimal restaurant cleanliness
• Ability to learn and be proficient in all positions of the front house
• Meets basic math and reading requirements
• Ability to lift 20-30Ibs occasionally
• Effectively interact with guests and associates
• Uphold professional relationships with associates and guests while under stress
• Maintain personal hygiene and cleanliness

Job Summary

1. Daily work assignments assigned but not limited to cashier, drive‑thru service, serving, hostess

2. Actively ensure service, hospitality, accuracy, and speed

3. Demonstrate effective decision-making and problem‑solving

4. Possess communication skills

5. Effectively follow all tasks permanently assigned by the Supervisor to the best of the ability

When working as a server at any location that offers full-service dining, service rate plus tips will apply.

Requirements

Must be 16 years of age or older

Able to work assigned schedule

Able to work well with others

Can effectively follow direction

Reliable Transportation

Compensation

Minimum Wage

Apply now online to be considered!