Server

ExplorUS; Seal Harbor (ME); On-site; USD 17,000 - 22,000; Full time

Job summary

ExplorUS in Seal Harbor, Maine, is seeking a Server to deliver timely, friendly service in our resort/concession setting. You will take orders, relay to the kitchen via POS, and ensure guests enjoy meals and beverages in a fast-paced environment.

Responsibilities include handling payments, maintaining cash accuracy, and supporting front-of-house duties while adhering to health, safety, and company policies. A ServSafe certification and flexible shifts are required.

Qualifications

• Must obtain ServSafe Certification.
• Excellent customer service and people skills.
• Able to work a variety of day, night, weekend, holiday shifts.
• Must have excellent communication skills and be able to count change and reconcile paperwork.
• Majority of shift will be on feet in a fast-paced environment.

Responsibilities

• Accurately take orders from guests and submit to kitchen using POS; deliver food and drinks; bus tables or assist busser/runner.
• Knowledge of restaurant and bar menu promotions and specials.
• Prepare checks, process credit cards, accept and make accurate change for cash payments.
• Ensure beverages are served in accordance with regulations and company procedures.
• Provide timely, courteous service to all guests throughout the meal.
• Set tables, polish glasses, prepare workstations and other side work as assigned.
• Prepare sales and tip reports at shift's end and deposit cash and receipts.

Skills

Excellent customer service

Excellent communication skills

Cash handling

POS operation

ServSafe Certification

Education

High School Diploma or equivalent

Minimum 1 year restaurant experience

Tools

POS software

Job description

Summary of Position

Responsible for serving food and/or beverages in a timely, friendly and efficient manner in the company’s continuing effort to deliver outstanding guest service.

Title

Server

Reports To

Restaurant Manager

Department

Food & Beverage

Responsibilities

• Accurately take orders from guests, submit to kitchen using Point-of-Sales (POS) software, deliver food and drinks, bus tables or assist busser/runner
• Knowledge of restaurant and bar menu promotions and specials
• In an honest and timely manner, prepare checks, process credit cards, accept and make accurate change for cash payments
• Ensure alcoholic/non-alcoholic beverages are served in accordance with Federal, State, Local regulations and Company procedures
• Provide timely, courteous service to all guests throughout the meal service
• Set tables, polish glasses, prepare workstations and other side work as assigned
• Accurately prepare sales and tip reports at shift’s end, deposit cash and credit card receipts
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Complete other front of house duties such as host, and busser- food runner as needed to meet business requirements
• Other duties per Duties Checklist and as requested

Position Requirements

• Obtain ServSafe Certification in accordance with Company F&B policy
• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

Education

High School Diploma or equivalent

Experience

Minimum (1) year in a restaurant establishment

Resort/National Park Concession preferred