Server

Pinstripes; San Mateo (CA); On-site; USD 10,000 - 15,000; Full time

Benefits offered by this job

Base wage $9/hr + tips

Flexible hours

Growth opportunities

Team member discounts

Job summary

Pinstripes in San Mateo, CA is seeking energetic Servers to enhance the guest experience in a upscale entertainment venue featuring Bistro dining, bowling, and bocce. You will take orders, deliver attentive service, and collaborate with kitchen staff to ensure smooth operations.

Prior restaurant experience is helpful but not required; training is provided. Must be 21+, and employment offers base wage of $9 per hour plus tips, with growth opportunities and team discounts on food, beverages, and

Qualifications

• Must provide excellent customer service
• Able to stand for up to 6 hours
• Must be 21 years old or older
• Prior restaurant experience preferred but not required

Responsibilities

• Provides memorable guest service
• Accurately takes orders
• Able to answer questions regarding the menu
• Taking orders in a timely fashion
• Work together with other servers and kitchen staff to operate the restaurant efficiently
• Offer suggestions and recommendations for orders and drinks
• Help personalize the meal
• Process payment
• Maintain a clean working environment
• Must have ability to provide excellent customer service
• Must be on your feet for up to 6 hours
• Must be neat in appearance and follow uniform guidelines
• In-depth knowledge of serving customers and their needs

Skills

Customer service

Take orders

Multitasking

Team player

Upselling

Job description

Description

At Pinstripes, our people are our greatest asset. We foster a passionate, fun team culture dedicated to delivering unforgettable dining and entertainment experiences. Our all-scratch kitchen features fresh ingredients, seasonal menus, and high-quality Italian-American cuisine, paired with an extensive wine list, local craft beers, and handcrafted cocktails.

Servers play a key role in creating the guest experience, bringing energy, personality, and versatility to an upscale entertainment venue offering Bistro dining, Bowling, and Bocce. From cocktailing and dining service to events and games, servers must read their guests and deliver exceptional, memorable service—all while having fun and making great money.

It is preferable to have previous restaurant experience, but not required. Our training program will set every team member up to be successful from the start.

What you'll be doing as our Server:

• Provides memorable guest service
• Accurately takes orders
• Able to answer questions regarding the menu
• Taking orders in a timely fashion
• Work together as a cohesive team with other servers and the kitchen staff to ensure the restaurant is operated efficiently
• Offer suggestions and recommendations in regards to orders and drinks
• Help personalize the meal
• Process payment
• Maintain a clean working environment
• Must have the ability to provide excellent customer service
• Ability to be on your feet for up to 6 hours
• Must always be neat in appearance and follow uniform and grooming guidelines
• In-depth knowledge of serving customers’ needs and understanding of serving food to customers

*** Must be 21 years old and over ***

Benefits:

• $9.00 hourly rate + tips
• Flexible working hours
• Opportunity for growth and development
• Team member discounts on food, beverage and activities!

This job is hiring on an ongoing basis.

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.