Host

Pinstripes; San Mateo (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive hourly rate

Flexible working hours

Growth opportunities

Team member discounts

Job summary

Pinstripes in San Mateo is seeking a Host to deliver memorable guest service in a unique upscale dining venue. The role includes taking reservations, checking in guests, and maintaining cleanliness.

Ideal candidates have a passion for customer service and can work collaboratively with a fun team. The position offers a competitive hourly rate, flexible hours, and opportunities for growth. Must be 18 or older to apply.

Qualifications

• Previous restaurant experience preferred, but not required.
• Must provide excellent customer service.
• Ability to be on your feet for up to 6 hours.

Responsibilities

• Provide memorable guest service.
• Accurately take reservations over the phone and in person.
• Check in guests and seat them appropriately.
• Maintain a clean working environment.

Skills

Guest service

Reservations handling

Teamwork

Customer service

Attention to detail

Job description

Description

Here at Pinstripes, people are our greatest asset. We’re dedicated to maintaining a passionate and fun team culture that consistently delivers guests the most memorable and amazing dining and entertainment experience in the world. We are an all-scratch kitchen that prides ourselves on our fresh ingredients, seasonal menus, high food quality standards and exceptional service. You will tend to guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce. Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails

It is preferable to have previous restaurant experience, but it is not required. Our training program will set every team member up to be successful from the start.

What you'll be doing as our Host:

• Provides memorable guest service
• Accurately takes reservations over the phone and in person
• Able to answer questions about Pinstripes and the guest experience
• Check in guests and seat them appropriately
• Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
• Offer suggestions and recommendations based on guest preferences
• Help personalize the experience
• Process payment
• Maintain a clean working environment
• Must have the ability to provide excellent customer service
• Ability to be on your feet for up to 6 hours
• Must always be neat in appearance and follow uniform and grooming guidelines

***Must be 18 years or older***

Benefits:

• Competitive hourly rate
• Flexible working hours
• Opportunity for growth and development
• Team member discounts on food, beverages, and activities!

This job is hiring on an ongoing basis.

We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.