Hospitality Attendant - Embassy Suites Dulles

Remington Hospitality; Herndon (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Remington Hospitality in Herndon is seeking a courteous Concierge to greet guests promptly and provide frontline guest services.

You will act as a liaison to hotel departments, arrange reservations, and handle special requests while maintaining a current information file on local services and attractions. You will also upsell hotel amenities and keep the concierge lounge spotless throughout your shift.

Responsibilities

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Job description

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.