Server

Paradies Na; New York, Northern (NY, KY); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Paradies Na in New York City is seeking a guest-focused server to uphold first-class service for guests, partners, and peers. You will present the menu, answer questions, and suggest items while monitoring guest needs and ensuring a completed dining experience.

This role requires excellent communication, cash handling, POS usage, and team collaboration. You will maintain a clean workspace and support broader restaurant operations as needed.

Qualifications

• High School diploma or GED.
• Experience handling money and a point-of-sale system.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Proficiency required in reading and writing and mathematics.
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.

Responsibilities

• Present the menu, answer questions, and make suggestions regarding food and service.
• Observe guests to respond to any additional requests and determine when meal has been completed.
• Totals bill and accepts payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention SOPs.
• Maintain clean, organized work environment.
• Support other areas of the restaurant such as seating customers, answering telephones, stock work, cleanup and documentation.
• Respond to guest concerns.
• Maintain current adult beverage certification and ensure responsible service of alcohol.
• Accountable for compliance with all local, state, federal laws and regulations including those relating to food safety.
• Other duties as assigned.

Skills

Cash handling

POS system

Customer service

Teamwork

Communication

Self-starter

Adaptability

Stamina

Reading/Writing basics

Mathematics

Education

High School diploma or GED

Tools

POS system

Job description

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Treat guest and peers in accordance with the core values of the company.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Observe guests to respond to any additional requests and determine when meal has been completed.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Totals bill accepts payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Maintain clean organized work environment.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Maintain current adult beverage certification. Ensure responsible service of alcohol.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

POSITION QUALIFICATIONS:

• High School diploma or GED
• Experience handling money and a point-of-sale system.
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Proficiency required in reading and writing and mathematics
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.