Server

VIG Milwaukee; Milwaukee (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

VIG Milwaukee is seeking enthusiastic restaurant staff to provide genuine and extraordinary service to all guests, employing teamwork and enthusiasm while serving food and beverages with proper service techniques. You will memorise menus, accommodate dietary needs, and deliver accurate orders while using POS/payment terminals and maintaining safety and sanitation standards.

This role requires availability for weekends/holidays, the ability to stand for long periods, and the physical capacity to

Qualifications

• Availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality and guests with an extraordinary experience
• Complete alcohol awareness and/or food handler training courses
• Commitment to teamwork and maintaining a positive attitude
• Comply with safety and sanitation guidelines
• Knowledge of menu items to recommend and answer questions
• Follow allergy and dietary modification procedures

Responsibilities

• Provide excellent service to guests using proper service techniques.
• Maintain accurate guest orders and ensure items are delivered correctly.
• Operate POS terminals and payment devices efficiently.
• Prepare beverages and assist with food service as needed.
• Communicate clearly and hospitably with guests and teammates.

Skills

Guest service

Teamwork

Hospitality

Alcohol awareness training

Food handler training

Multitasking

Communication

Safety guidelines

Stand for shift

Lifting up to 50 lbs

Education

Food handler training

Alcohol awareness training

Tools

POS terminals

Credit card terminals

Coffee machines

Job description

Description

Provide genuine and extraordinary service to all guests in order to exceed their expectations. Use teamwork and enthusiasm while serving food and beverage using proper service techniques.

Requirements

• Have availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
• Successfully complete alcohol awareness training and/or food handler training course(s)
• Be committed to teamwork and have a pleasant attitude
• Comply with all safety and sanitation guidelines
• Follow all steps of service as outlined in the employee handbook
• Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want
• Comply fully with all allergy, dietary restriction, and modification procedures
• Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest
• Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc.
• Accomplish other duties as instructed by management when applicable
• Maintain honesty and integrity in all aspects of employment
• Safely move chairs and tables as needed
• Communicate clearly and hospitably with guests and teammates
• Effectively service multiple guests at multiple tables simultaneously
• Be able to carry multiple plates of food safely and cleanly
• Be able to use a tray to carry multiple drinks when applicable
• Be able to multitask while maintaining a calm and professional demeanor
• Be able to work in a space of varying noise, temperature, and crowd levels
• Be able to be to stand and/or walk for the duration of your shift
• Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
• Practice proper safety guidelines at all times