Server

Ironbound Projects; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training

Development

Job summary

Ironbound Projects in New York is seeking an experienced Server for a high-volume restaurant/lounge. You will take orders, answer questions, suggest menu items, and ensure timely service with a friendly, professional demeanor.

The role emphasizes allergy inquiries, POS entry, cash handling, teamwork, and maintaining cleanliness and safety standards while delivering an exceptional guest experience. Prior hospitality experience, ability to stand long hours, and a flexible schedule including

Qualifications

• Previous server/hospitality experience.
• Experience in a high-volume restaurant/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Flexible schedule including weekends and holidays.

Responsibilities

• Presents menus, answers questions and makes suggestions for all food and beverage items.
• Informs guests of all food and beverage specials, with prices.
• Solicits allergy or dietary restrictions from each guest.
• Entrers orders into the POS system and handles cash/card procedures.
• Ensures timely delivery of all food and beverages to guests.
• Maintains knowledge of all menus and the company.
• Provides alcohol service according to state regulations and training standards.
• Maintains sanitation and cleanliness per standards.
• Handles end-of-shift financial procedures.
• Communicates guest needs to FOH and BOH staff and management.

Skills

Customer service

Communication

Attention to detail

Teamwork

Cash handling

POS entry

Tools

POS system

Job description

Benefits:

• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Summary

The Server is responsible for taking orders, inquiring about food allergies, providing information about any specials and conducting a complete and timely food and beverage service while monitoring guests’ dining experience. Interacts with guests, employees and supervisor in a polite and courteous manner.

Duties and Responsibilities:

• Presents menus, answers questions and makes suggestions for all food and beverage items.
• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enters all orders into the POS system and follows proper cash/payment card procedures.
• Ensures the timely delivery of all food and beverage to the guests.
• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Protects establishment, guests and employees by adhering to Department of Health and company sanitation standards.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Back-of-House support staff, managers and chefs.
• Properly sets-up floor and other opening/closing procedures as directed by management.
• Performs opening, closing and side-work.
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Updates knowledge by participating in staff training opportunities.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all employees.
• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipate and accommodate the needs of the guests while providing professional and exceptional service to ensure guest satisfaction.
• Maintain general cleanliness of assigned stations and the entire venue.

Our Ideal Candidate:

• Previous server/hospitality experience.
• Experience in a high-volume restaurant/ lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.